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Posted

I've just noticed that I'm being billed monthly for a "Calling Melidy Service"

I don't even know how I ended up opting into this. I'd like to cancel it. I'd be grateful if anyone can tell me how.

Thanks

T

Posted

Same thing happened to me. I had to take my phone to a phone dealer, and have them terminate the service, which they did for free. Any of the shops within Tesco or Big C can do it.

I have no idea how I got the service, but suspect I pushed a wrong button when trying to delete a spam message. Once you have it, there's no way you can get rid of it without a dealer's help.

Posted

No need to go anywhere simply call 1175 and press the number for English. They speak very good English and are very helpful. Takes no time at all

Thanks. I was just about to take my phone to a AIS shop but decided to check if there was a response here at TV. It was quick and easy to call 1175 and the lady at the other end was very helpful.

Thanks again to both respondents.

Cheers/T

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