Lack of any skill and motivation, lack of creativity, lack of curiosity, there is no other explanation. It is in every business in Thailand, it is like the plague here and it is what haunts the entire economy and future on top. Their excuse is to call it culture, which it is not at all. This to the point and level where people their baseline of what is normal or good is actually entirely distorted, even with farangs. People actually are even excited or surprised when they just get normal service, to then call the news as if it was a great special experience. The reason for this? The system was designed that way for few to dominate and control, which also is the case and outcome. In Netherlands we actually pay employers half the wage of people who function like this. It is called being disfunctional. The truth and numbers do not mess around with as Vietnam showed in merely 5-10 years time to do everything 2-3 times better than Thailand achieved over 4-5 decades time. The irony is that the elite of Thailand is the biggest investor in Vietnam too, this while they always speak about that Thailand needs to be number one. It shows you the real dark truth and reality. It confuses me how everyone generally pretend their nose bleeds and sucks this up. For me it is really at the last drop to spill the glass, there is simply no future here if still being reasonable young, let alone if having or wanting a family. Unless earning big and not caring to burn money on solving all the above, which I do for now too.
