Warranty?

[DekDaeng]

I am told this HD is not under warranty.

What do you reckon?

[ShopBoy]

looks like under warranty to me

whats the reason they refused you ?

[DekDaeng]

looks like under warranty to me

whats the reason they refused you ?

They haven't seen the pics yet, they just asked me for the serial number on the phone.

Also the Seagate website http://www.seagate.com/as/en/support/warranty-and-replacements/ 'check to see if your drive is under warranty' comes up with

[ShopBoy]

when did you purchase this HD ?

could it be mark wrongly by the sales staff ? or they sold you a old stock ?

[DekDaeng]

when did you purchase this HD ?

could it be mark wrongly by the sales staff ? or they sold you a old stock ?

Abt April 2011.

Even if it is old stock, 3 year warranty should be valid -

I think SG (& local agent synnx) just pulling a fast one.

BTW, about 50% of the drives I buy fail w/in 3 years. How do the manufs get such LOWWWWWWWW MTDF figures? (fractions of a %)

Maybe drives made in Thailand, MTBF stats made in Thailand?

[ShopBoy]

when did you purchase this HD ?

could it be mark wrongly by the sales staff ? or they sold you a old stock ?

Abt April 2011.

Even if it is old stock, 3 year warranty should be valid -

I think SG (& local agent synnx) just pulling a fast one.

BTW, about 50% of the drives I buy fail w/in 3 years. How do the manufs get such LOWWWWWWWW MTDF figures? (fractions of a %)

Maybe drives made in Thailand, MTBF stats made in Thailand?

i don't know MTBF stats made in Thailand.

all the drives i purchase last me for years beyond the warranty period and all of them are made in Thailand