Email Notifications Have Ceased

[udon]

Hi..... could admin check for me please?

thanks

[george]

We are working on the problem.

[Mobi]

We are working on the problem.

Not trying to add to your hassles, just letting you know that as of 8.30 am, still no emails.

Anyway - nice to know I'm not the only one

Edited July 5, 2006 by Mobi D'Ark

[udon]

It's good to know we're not Robinson Crusoe.....

[george]

The notifications should work now. Sorry for the inconvenience.

/G

[Nignoy]

The notifications should work now. Sorry for the inconvenience.

/G

What About ME Nignoy

[udon]

Thanks G.

[Mobi]

As I said on the other thread, they've all stopped again - As from around mid morning.

Anyone else had a relapse as well?

Edited July 7, 2006 by Mobi D'Ark

[udon]

I hate the words "me too"

But, me too. Same time!

[george]

We have now identified the problem with Exim, the software that delivers the emails, and it will be resolved within hours.

Thanks for heads up!

[udon]

Working, thanks G.

[Mobi]

Here we go again

No email notifications for overnight and early morning posts on topics that I subcribed to. The posts are shown in the topics subscritions of my control box, but no emails.

Anyone else have this problem again

[udon]

Yes..... same prob again.

[udon]

Still not working!

[george]

Tech support are working on the issue, will revert when I have an update.

[Mobi]

Udon, are we the only ones that have this problem, or are we the only ones who complain about it?

Just wondering - is the email gremlin just targetting a limited number - like about 2?

[udon]

Udon, are we the only ones that have this problem, or are we the only ones who complain about it?

Just wondering - is the email gremlin just targetting a limited number - like about 2?

I think it's just us...... the rest are too bloody lazy to write...

[george]

The application that send out those email notifications is called php_mail. I have checked it and I can't see any wrong configuration. Our NOC is in texas, US, and they are sleeping right now. I haven't reported this as an extremely urgent issue, so we will have to wait a few hours until the ordinary support staff are available. My best guess is that this will be resolved around 17.00-18.00 BKK time.

Thanks for your patience.

[udon]

The application that send out those email notifications is called php_mail. I have checked it and I can't see any wrong configuration. Our NOC is in texas, US, and they are sleeping right now. I haven't reported this as an extremely urgent issue, so we will have to wait a few hours until the ordinary support staff are available. My best guess is that this will be resolved around 17.00-18.00 BKK time.

Thanks for your patience.

G, is it only affecting Mobi and me?

They ceased at 23:05 last night. (BKK time)

[Tywais]

You can put me on the list also. Checked my server logs and last TV e-mail was Jul 23 23:18:05 (Bangkok time) and I have posted/visited several topics since then.

[Mobi]

Just a shot in the dark, but all this trouble started for me about a week or so after I changed my email notifications from my hotmail a/c to my gmail a/c. Never had any probs when I used hotmail.

What email providers do you other guys use? If we're all on gmail, it might be worth changing to something more TV friendly?

[george]

Issue resolved, please check and verify at your end. Thanks.

[udon]

Issue resolved, please check and verify at your end. Thanks.

Restarted, but no back mail....thanks.

[redrus]

You're not the only ones, just don't get as much time in front of the screen as youz....

Mine have been sporadic tonight too G. (UK)

redrus

[Mobi]

Here we go, Here we go, here we go again

My email notifications stopped some time this afternoon.

A new twist this time. Some of the "non notifications" are in my control log - others aren't even there this time. Some new threads in the Pattaya Forum were not notified, but in my log, but there is at least one new thread that isn't in my log either.

Over to you george.

[udon]

Yep, stopped again, 10 hrs ago.

[Tywais]

Yep, stopped again, 10 hrs ago.

Same here.

[george]

Support is working on it, best guess they will be up around 6pm today.

[Kerryd]

Support is working on it, best guess they will be up around 6pm today.

Quite a lot of work going on behind the scenes to keep this operation running smoothly eh ?

Most people probably don't have a clue at all the day-to-day stuff going on, but when something isn't working right, everybody knows about it right away !

Keep up the good work guys !

[udon]

36 hrs and still not working, must be a major hiccup.