June 18, 201510 yr http://www.usatoday.com/story/money/cars/2015/06/17/jd-power-releases-study-results/28865109/ Average problems per 100 vehicles of brand's whole line: Porsche 80 Kia 86 Jaguar 93 Hyundai 95 Infiniti 97 BMW 99 Chevrolet 101 Lincoln 103 Lexus 104 Toyota 104 Buick 105 Ford 107 Ram 110 Honda 111 Mercedes-Benz 111 Industry Average 112 Audi 115 GMC 115 Dodge 116 Volvo 120 Nissan 121 Cadillac 122 MINI 122 Mazda 123 Volkswagen 123 Scion 124 Acura 126 Mitsubishi 126 Land Rover 134 Jeep 141 Subaru 142 Chrysler 143 smart 154 Fiat 161
June 18, 201510 yr Jaguar that high up? That's a surprise to me. Where are the French BTW? Not in North America,in cars sales that is.
June 18, 201510 yr Ah, just noticed this part "The index is based on responses from 84,000 drivers who have bought or leased a 2015 car or truck model. It is based on defects or problems in the first 90 days of ownership.". With the build quality of quite a few of the high ranked cars the problems will start after 1-2-3 years. And the biggest problem was the infotainment system, like bluetooth not pairing. All in all IMO a meaningless survey.
June 18, 201510 yr Yes, the JD Power Initial quality survey is questionable with measurement of quality based on number of complaints to US dealers in first 90 days. There is another JD Power "dependability" survey for 3 year old cars with some difference in rankings!, http://www.jdpower.com/press-releases/2015-vehicle-dependability-study Interesting comment in both surveys referring to infotainment systems being major causes of problems and therefore low quality rankings. I wonder if there is any weighting for cost or significance. I.E. does a crappy Bluetooth system complaint count the same as an engine failure?
June 18, 201510 yr All pretty much irrelevant as none of these are Thai sourced. We're not buying the same machines.
June 18, 201510 yr Yes, the JD Power Initial quality survey is questionable with measurement of quality based on number of complaints to US dealers in first 90 days. There is another JD Power "dependability" survey for 3 year old cars with some difference in rankings!, http://www.jdpower.com/press-releases/2015-vehicle-dependability-study Interesting comment in both surveys referring to infotainment systems being major causes of problems and therefore low quality rankings. I wonder if there is any weighting for cost or significance. I.E. does a crappy Bluetooth system complaint count the same as an engine failure? Agree, without that kind of information this is just some numbers being thrown around. Judging by the article though it is purely about number of complaints. Also agree with IMHO, this has no bearing at all on cars bought here.
June 18, 201510 yr All pretty much irrelevant as none of these are Thai sourced. We're not buying the same machines. Yes true but some imports here would be similar but even then the infamous infotainment systems often vary market to market. Great Press for Hyundai and Kia in the US though. Interesting how they are at the other end of the field for 3 year old cars.
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