J. D. Power rankings - South Korea rises Japan falls

[ThaiBob]

http://www.usatoday.com/story/money/cars/2015/06/17/jd-power-releases-study-results/28865109/

Average problems per 100 vehicles of brand's whole line:

Porsche 80

Kia 86

Jaguar 93

Hyundai 95

Infiniti 97

BMW 99

Chevrolet 101

Lincoln 103

Lexus 104

Toyota 104

Buick 105

Ford 107

Ram 110

Honda 111

Mercedes-Benz 111

Industry Average 112

Audi 115

GMC 115

Dodge 116

Volvo 120

Nissan 121

Cadillac 122

MINI 122

Mazda 123

Volkswagen 123

Scion 124

Acura 126

Mitsubishi 126

Land Rover 134

Jeep 141

Subaru 142

Chrysler 143

smart 154

Fiat 161

[stevenl]

Jaguar that high up? That's a surprise to me. Where are the French BTW?

[Jitar]

In France?

[kartman]

Jaguar that high up? That's a surprise to me. Where are the French BTW?

Not in North America,in cars sales that is.

Edited June 18, 2015 by kartman

[stevenl]

Ah, just noticed this part "The index is based on responses from 84,000 drivers who have bought or leased a 2015 car or truck model. It is based on defects or problems in the first 90 days of ownership.". With the build quality of quite a few of the high ranked cars the problems will start after 1-2-3 years. And the biggest problem was the infotainment system, like bluetooth not pairing.

All in all IMO a meaningless survey.

[Jitar]

Yes, the JD Power Initial quality survey is questionable with measurement of quality based on number of complaints to US dealers in first 90 days. There is another JD Power "dependability" survey for 3 year old cars with some difference in rankings!, http://www.jdpower.com/press-releases/2015-vehicle-dependability-study

Interesting comment in both surveys referring to infotainment systems being major causes of problems and therefore low quality rankings. I wonder if there is any weighting for cost or significance. I.E. does a crappy Bluetooth system complaint count the same as an engine failure?

Edited June 18, 2015 by Jitar

[IMHO]

All pretty much irrelevant as none of these are Thai sourced. We're not buying the same machines.

[stevenl]

Yes, the JD Power Initial quality survey is questionable with measurement of quality based on number of complaints to US dealers in first 90 days. There is another JD Power "dependability" survey for 3 year old cars with some difference in rankings!, http://www.jdpower.com/press-releases/2015-vehicle-dependability-study

Interesting comment in both surveys referring to infotainment systems being major causes of problems and therefore low quality rankings. I wonder if there is any weighting for cost or significance. I.E. does a crappy Bluetooth system complaint count the same as an engine failure?

Agree, without that kind of information this is just some numbers being thrown around. Judging by the article though it is purely about number of complaints.

Also agree with IMHO, this has no bearing at all on cars bought here.

[pgrahmm]

Hey - Fiats consistant

[Jitar]

All pretty much irrelevant as none of these are Thai sourced. We're not buying the same machines.

Yes true but some imports here would be similar but even then the infamous infotainment systems often vary market to market.

Great Press for Hyundai and Kia in the US though. Interesting how they are at the other end of the field for 3 year old cars.

Edited June 18, 2015 by Jitar