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Posted

Here a reasonably clear description of the procedures and directions for international and domestic passengers arriving and departing from SVP - BKK. However, the description carefully avoids the subject of distance, time and signage - which unfortunately is where the designers of this airport failed to consider the needs of the passenger.

Note : I have not copied the pictures, graphics etc. as these are copyrighted - but, they can be viewed at :- http://tatnews.org/tourism_news/3033.asp

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INTERNATIONAL AND DOMESTIC PASSENGER FLOW

SUVARNABHUMI AIRPORT

Bangkok, Thailand

INTERNATIONAL ARRIVALS

Arrival passengers come through to the passenger terminal via 2nd floor of the concourse buildings, except for bus gate passengers. There are passport control checkpoints at the terminal. This is also where arriving passengers collect their baggage from one of the 22 baggage conveyor belts: 17 are for arriving international passengers and 5 are for arrival domestic passengers.

Once passengers have collected their baggage and passed the customs control checkpoints, they proceed to the arrivals hall where they can find transportation counters, hotel and accommodation counters and tourist information centre. Pick-up points are located outside of the arrivals hall.

Passengers travelling with a tour agency proceed to the 1st floor for buses and coaches.

For all other travellers, there is a general meeting point on 3rd floor.

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TRANSIT/TRANSFER PASSENGERS

From the aircraft, Transit/transfer passengers head towards the airside area after arrival at the 2nd floor of the concourse building in order to proceed with the transfer processes before continuing to 3rd and 4th floors to complete the departure procedures.

Transit passengers go through the airside area to the departures service area in order to complete the departure procedures.

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INTERNATIONAL DEPARTURES

Departure passengers come through via the entrance on the 4th floor of the departures hall, which can be accessed by car or by foot from the car parking buildings, which is connected to the 3rd floor of the departures hall.

Upon entering the departures hall, passengers can check-in at counters 4-10 before proceeding to the passport control and the customs control checkpoints.

Entrance Row

1 A, B Thai Airways International

Royal First Check-in

Royal Silk Check-in

Domestic and International

2 C, D Thai Airways International

Domestic flights

3 E Domestic airlines

F Bangkok Airways (PG)

4 H, J

Thai Airways International

International Flights Check-in

Premium Economy, Economy, Royal Orchid Plus Gold, Star Alliance Gold

4-5 G, H, J, K Star Alliance

6-7 L, M, N, P TG Handling

8-9 Q, R, S, T TAGS handling

10 U, W Self-handling

Passengers then continue to the concourse building D via two connection channels from the terminal complex.

The 4th floor of concourse building D offers a wide variety of shops where passengers can enjoy shopping while waiting to board. When called for boarding, passengers approach the gate via the 3rd floor of the departures hall.

Upon arriving at the gate, passengers proceed to the 2nd floor to the hold room. All passengers and hand luggage taken on board must be examined. The examination points are on 3rd and 4th floors in the airside area of the concourse buildings.

Buses and coaches for passengers travelling with tour agencies are able to drop off the passengers at 4th floor of the passenger terminal complex for departure passengers.

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DOMESTIC PASSENGER FLOW

DOMESTIC DEPARTURES

Domestic departure passengers check-in at counters 2 and 3 on 4th floor of the departures hall. They then proceed to the 2nd floor to the hold room where they and their hand luggage will be examined.

Check-In Counters

Island Row

1 A, B Thai Airways International

Premium Check-In

Domestic and International

2 C, D Thai Airways International

Domestic flights

3 E Domestic airlines

F Bangkok Airways (PG)

DOMESTIC ARRIVALS

Arriving passengers will come to the terminal through the 2nd floor of the concourse building to collect their baggage from the five domestic baggage conveyor belts before proceeding to the arrival hall.

The service counters outside the arrival hall will be shared by both the domestic and the international passengers.

Posted

just curious, are the lines for thai passport holdrs and people arriving to get VOA passports close to eachother or separate areas...

in other words how does one meet up with thai partner after immigration control things??

Posted
just curious, are the lines for thai passport holdrs and people arriving to get VOA passports close to eachother or separate areas...

in other words how does one meet up with thai partner after immigration control things??

In the past, depending on q length she has either come with me or I have gone with her. Never had a problem going through the Thai passport control with my wife, but we share the same surname so perhaps that makes a difference, not sure.

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