ardokano Posted May 23, 2016 Share Posted May 23, 2016 Funny STAR assist. I called there more than 10 times. have talked 4 peoples. They always tell me call me back.. But they hardly call me back. It is not working. I called dealer service to change oil and trouble. they told me they have to change one of the part from Germany next week. and they charged me this.. It is funny and sad. This is the level of MB service in Thailand. Please do not write about that you no have idea Star assist and ASSIST Plus its two DIFFERENT thinks for many years on many models of Mercedes is the system ASSIST PLUS. This means that the service work do not from ODO and type a,b,c... Computer tell ...what maintenance work that is necessary to do and what need replaced And this is option in car computer - ASSIST PLUS !!! Link to comment Share on other sites More sharing options...
Woodsie888 Posted May 24, 2016 Share Posted May 24, 2016 Funny STAR assist. I called there more than 10 times. have talked 4 peoples. They always tell me call me back.. But they hardly call me back. It is not working. I called dealer service to change oil and trouble. they told me they have to change one of the part from Germany next week. and they charged me this.. It is funny and sad. This is the level of MB service in Thailand. Please do not write about that you no have idea Star assist and ASSIST Plus its two DIFFERENT thinks for many years on many models of Mercedes is the system ASSIST PLUS. This means that the service work do not from ODO and type a,b,c... Computer tell ...what maintenance work that is necessary to do and what need replaced And this is option in car computer - ASSIST PLUS !!! ASSYST. Link to comment Share on other sites More sharing options...
danielson0616 Posted May 24, 2016 Author Share Posted May 24, 2016 Seems its a diesel - Adblue on the bill. What year is the car? How many kms covered? If your friend was savvy enough to deal with the purchase of a premium motor car, why is he not doing all this? Unfortunately, my friend can not speak the Thai. the car is 2015 and almost 20k km so far. Aye the true stories are always the best. You are now on par with the water in the petrol package. I am sorry I dont understand what you are saying. Link to comment Share on other sites More sharing options...
innocenthai Posted August 19, 2016 Share Posted August 19, 2016 Bad luck because mine is perfect. For sure I would contact Benz Germany immediately in case of problem. Link to comment Share on other sites More sharing options...
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