webfact Posted September 13, 2016 Share Posted September 13, 2016 Data leaks at AIS - company admits personal details were shared with third party Image: Manager Online BANGKOK: -- AIS have admitted that one of their staff has been snooping on customers and sharing their personal details. The admission comes as complainants online wonder if the data breach is larger than the company will admit to reported Manager Online. Wilai Khiangpradu of the telecoms giant said that the staff member had been sacked and that the company are pressing charges against the person. The matter is in the hands of the police who are investigating with a view to criminal charges that could see the staff member jailed for up to five years. She said that an internal inquiry was carried out and the staff member had indeed shared a customers personal details with another person. At this stage she did not know what the intention of the staff member was in stealing the details. Meanwhile on social media speculation was rife. On the Panthip page there was a post that screamed: "Trust in AIS is over. After this theft of personal data I wonder if it has happened to me". Claims were made that the company were monitoring calls and sharing details with third parties unbeknownst to customers. AIS announced that they had acted swiftly in cautioning all staff about sharing details they are privy to. Source: Manager Online -- © Copyright Thai Visa News 2016-09-14 Link to comment Share on other sites More sharing options...
khwaibah Posted September 13, 2016 Share Posted September 13, 2016 (edited) Wonder if that persons name starts with a S. Edited September 13, 2016 by khwaibah Link to comment Share on other sites More sharing options...
leeneeds Posted September 13, 2016 Share Posted September 13, 2016 Nothing on line is completely safe, if people really want to break in they will, paying for information is just another human trait, Link to comment Share on other sites More sharing options...
shirtless Posted September 13, 2016 Share Posted September 13, 2016 AIS sold your data to a third party , Link to comment Share on other sites More sharing options...
doremifasol Posted September 13, 2016 Share Posted September 13, 2016 A staff member....... who? AIS, we are not that dumb you know........ Link to comment Share on other sites More sharing options...
ezzra Posted September 14, 2016 Share Posted September 14, 2016 It is unfathomable that it take only one person, lowly person at that, to unravel the best security measures system put in place to protect customers of any large business, What can you do about it and how to prevent it from happening again? Nothing and Nothing..... Link to comment Share on other sites More sharing options...
NongKhaiKid Posted September 14, 2016 Share Posted September 14, 2016 (edited) I've a feeling this will be downplayed as much as possible especially if the recipient of the info proves to be ' interesting ' and the issue is more than just an employee making money. For those who use AIS services, SIM cards etc changing to another company won't help as details are still on the company computers and we will have to ' trust ' any assurances that security has been tightened . However no one can legislate for rogue staff with access to the relevant files or indeed companies co-operating with the authorities without bothering about legal niceties such as search warrants which would probably be issued as a matter of course anyway. Edited September 14, 2016 by NongKhaiKid Link to comment Share on other sites More sharing options...
jacko45k Posted September 14, 2016 Share Posted September 14, 2016 Darn, if AIS tells Google everyone will know! Link to comment Share on other sites More sharing options...
scorecard Posted September 14, 2016 Share Posted September 14, 2016 And AIS make no mention of any technology action to lock such data etc., to control internal access and stop theft. Link to comment Share on other sites More sharing options...
gandalf12 Posted September 14, 2016 Share Posted September 14, 2016 The information has been getting shared for years. The number of times I have been called by companies that I have never contacted you wouldn't believe. The only way they would have obtained my number was if someone gave it them and I certainly did not give it. Link to comment Share on other sites More sharing options...
Orac Posted September 14, 2016 Share Posted September 14, 2016 Hmmm, days after True were exposed in the press for issuing a replacement sim to someone without checking thus enabling them to empty the owners bank account. In a country with rampant corruption it would be foolish to believe any personal data here is secure. Link to comment Share on other sites More sharing options...
Caveat Emptor Posted September 14, 2016 Share Posted September 14, 2016 37 minutes ago, gandalf12 said: The information has been getting shared for years. The number of times I have been called by companies that I have never contacted you wouldn't believe. The only way they would have obtained my number was if someone gave it them and I certainly did not give it. Exactly, the block calls / sms list on my phone increases almost daily. Link to comment Share on other sites More sharing options...
Srikcir Posted September 14, 2016 Share Posted September 14, 2016 2 hours ago, ezzra said: It is unfathomable that it take only one person, lowly person at that, to unravel the best security measures system put in place to protect customers of any large business The article does not state how the data was stolen. It could have been with a simple theft of an Adminstrator's password. The "snooping on customers" suggests that the staff member may even had permission to access data that allowed real time perusal of customer information. So it's not certain as yet whether any security system was breached per se. Link to comment Share on other sites More sharing options...
gandalf12 Posted September 14, 2016 Share Posted September 14, 2016 AIS should now give compensation to every user of their service. They won't of course but they should Link to comment Share on other sites More sharing options...
Autonuaq Posted September 14, 2016 Share Posted September 14, 2016 And what is the news? This is know thay is happen long time and not only at companies like AIS. Western world too. The was even a guy who worte about Big Brother. Link to comment Share on other sites More sharing options...
Bangkok Barry Posted September 14, 2016 Share Posted September 14, 2016 3 hours ago, ezzra said: It is unfathomable that it take only one person, lowly person at that, to unravel the best security measures system put in place to protect customers of any large business, What can you do about it and how to prevent it from happening again? Nothing and Nothing..... I assume you are skilled in security systems. Or do you write from ignorance? I am sure that many staff have access to private information. I once worked for BT in the UK and could access the address and phone number of anyone, film and pop stars included, yet I was only a lowly clerk. Did the staff member serve someone and therefore have their account details which he or she shared, maybe for fun. Who was the info shared to? The story just says 'another person'. Maybe the 'victim' was a celebrity and the staff member was showing off to a friend. How was the 'theft' discovered? We aren't told. Link to comment Share on other sites More sharing options...
blackcab Posted September 14, 2016 Share Posted September 14, 2016 (edited) 3 hours ago, scorecard said: And AIS make no mention of any technology action to lock such data etc., to control internal access and stop theft. Because that sort of thing worked very well with Edward Snowden. Edited September 14, 2016 by blackcab Link to comment Share on other sites More sharing options...
inactiveposter Posted September 14, 2016 Share Posted September 14, 2016 And my ATM always asks me to join PromptPay. No thank you.Sent from my iPad using Thaivisa Connect Link to comment Share on other sites More sharing options...
Mangostin Posted September 14, 2016 Share Posted September 14, 2016 Really? Naa it can't be true, do you mean that all those years and years of receiving "offers" from every street carts and their dogs was something the poor AIS never knew about??? Trust me, they do much worse than this, they are nothing short of a telecom's cartel, how dAISgraceful! Link to comment Share on other sites More sharing options...
Satcommlee Posted September 14, 2016 Share Posted September 14, 2016 Im pretty convinced now that the only way that bunch of annoying de vere group salesmen got my number was by similar means. Link to comment Share on other sites More sharing options...
gandalf12 Posted September 14, 2016 Share Posted September 14, 2016 10 hours ago, Bangkok Barry said: I assume you are skilled in security systems. Or do you write from ignorance? I am sure that many staff have access to private information. I once worked for BT in the UK and could access the address and phone number of anyone, film and pop stars included, yet I was only a lowly clerk. Did the staff member serve someone and therefore have their account details which he or she shared, maybe for fun. Who was the info shared to? The story just says 'another person'. Maybe the 'victim' was a celebrity and the staff member was showing off to a friend. How was the 'theft' discovered? We aren't told. You asked about security, Evidently BT has no idea what it is either Link to comment Share on other sites More sharing options...
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