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Posted

I use Kodi with Real-Debrid and forever having problems with the site going down.

The problem is with Ais Fibre, as True and 3BB connect OK.

Anyone else having this problem with Ais Fibre. I am using a Desktop PC with windows 10.

When you call Ais fibre do you always connect to the mobile people, rather than the fibre people, and then have to wait for a phone call back which can take over 3 hours.

 

Posted

I use Real debrid integrated with my Kodi on a windows 10 htpc. I also have AIS fiber. Not all the RD streams work but I get more working streams and better quality streams with RD than I do without RD. It's nowhere near as good as it should be but it's better than not having it. The price is cheap as well. I only use it for Kodi so I'm not sure about using it for torrents etc as I have no experience. 

Posted

AIS Fibre is working fine for me...to include when using Kodi.   

 

I notice last week when calling AIS Fibre at 1185 I sometimes end up talking to a rep from AIS Mobile 1175.  I knew I was talking to a rep from 1175 because the rep said such and when needing a call back (which came fast) call was from 1175 and the guy I  talked to said he handles AIS Mobile and AIS Fibre related calls.   But the rep was knowledgeable and took care of my curiosity questions and Platinum TV package/add-on sign-up OK.   Use to when I called AIS Fibre 1185 you only talked to folks from AIS Fibre.  But I think since AIS Fibre has matured enough that AIS is integrating some of it's basic customer support and signing up for certain things with the reps at AIS Mobile 1175....consolidating call center (1175 and 1185) reps.

Posted

Pib, you are obviously a special case with AIS Fibre, as you don't seem to have any problems at all.

I telephone them regularly, almost daily, with problems and ALWAYS get their mobile people.

In fact I am waiting for a call back from yesterday afternoon.

Posted

I've never had a problem on getting a callback. Been with them since 1 Jul 16...have called the probably 6 to 8 times...with most of them being curiosity questions, upgrading plans, and twice about two brief down times. Probably half of those drove a call back promise in 1 to 3 hours...usually the call back occurred in 20 to 60 minutes. Every one's results will vary...maybe its location driven...I'm in western Bangkok.

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