There seems to be the old self-perception that once you choose & bought something it's a loss of face to return it, irrespective if the product itself is ok or deficient. Even if it means money thrown out of the window.

Even a Lazada return is a No No.

Best would be links or copies of Thai stories on the losing face or the legal issue.

 

 

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Topic moved to the General Forum.

 

/Moved.

Not quite sure if there's something specific you're asking about?

 

I bought a UPS last year with a two-year guarantee. It stop functioning recently. Got my wife to call the nationwide electrical shop where I bought it, who told her to return and they would send it to the manufacturer in Bangkok for repair under warranty. (Due back any day now hopefully)

 

Why is a Lazada return a no-no? Was it faulty, or just a change of heart? I thought Lazada had an agreement with 7 Eleven, who will accept authorised returns.

 

Going off at a slight tangent, I read last year the Insurance Ombudsman said that vehicles with a Dashcam were legally entitled to a 5-10% discount on the renewal premium.

It took a bit of arguing, with the insurance company initially saying they would give the discount, then later claiming their renewal price included it.

Eventually they backed down when I said I would look for another company who would give the discount.