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Lost suitcase at BKK

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Arrived at BKK 5:30 pm Wed afternoon (24th) and discovered that one suitcase failed to arrive. Asked the gentleman who was removing luggage from the belt what to do and he took me to an office at the far end of the baggage claim area. A very pleasant young lady took the details and gave me a sheet with all details and contact information. Got a call about 10 pm that bag had been located in Hong Kong minus the airline applied routing tag. Would be in on first flight Thursday and delivered to hotel before 2 pm which it was. Great service at Suvarnabhumi. Air Canada Montreal to Hong Kong then Cathay Pacific to BKK. It was an Air Canada tag that fell off.

Which airline was that, please

That's great to hear, I do think however the result is a reflection of the airline rather than the airport.

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