Was working fine this morning, had left it in sleep mode, turned it back on but no cursor. Tried a couple of different mice, all wired, but nothing works. Any ideas?

Call the helpdesk, they can send you a new one online...

do any other mouse functions work? right click? scroll wheel?

20 minutes ago, giddyup said:

Any ideas?

 

14 minutes ago, NCC1701A said:

do any other mouse functions work? right click? scroll wheel?

 

No

25 minutes ago, Youlike said:

Call the helpdesk, they can send you a new one online...

They can't if it's a PC malfunction.

disappearing cursor back to visible in Windows 10: Fn + F3 / Fn + F5 / Fn + F9 / Fn + F11.

 

or try ctrl + f3 etc

 

7 minutes ago, edgarfriendly said:

disappearing cursor back to visible in Windows 10: Fn + F3 / Fn + F5 / Fn + F9 / Fn + F11.

 

or try ctrl + f3 etc

Tried all that, no luck, and I can't find mice and pointing devices next to keyboard to update the driver. I think it's a fault in the Lenovo PC.

Cursors Batman!

1 minute ago, JSixpack said:

 

Yes, several times.

Try different USB slots? Could be a failed USB. happened to me recently

 

what is it like in SafeMode?

Curse the cursor and hop on one leg for eight seconds while depressing F8.

Just now, OneEyedPie said:

Curse the cursor and hop on one leg for eight seconds while depressing F8.

PO you cretin.

https://support.lenovo.com/us/en/solutions/migr-4y67la

 

Standard mouse

1. Verify all signal cable extensions and the Keyboard, Video, Mouse (KVM) switch box have been removed prior to any troubleshooting.
2. Verify the mouse is connected to the correct PS/2 or USB port.
3. If the mouse pointer does not move smoothly with the movement of the mouse, try cleaning your mouse.
4. Verify the latest mouse drivers have been properly installed.
   • Use the link below to find the latest mouse driver for your system.
5. Verify that only one mouse is connected to the machine.
6. Verify that the mouse is enabled in the System Configuration Utility (BIOS).
   1. Power on the system and press F1 to enter the System Configuration Utility
   2. Select Devices or Devices and I/O ports and press enter
   3. Verify PS/2 mouse has "enabled" next to it. If set to disable, follow on-screen instructions to enable the mouse
7. Check the mouse on another machine.
8. Check another mouse on this machine.
9. If these steps have not solved your problem: Or refer to "Need more help?"

Note: Extension cables and Keyboard, Video, Mouse (KVM) switches are not supported.

1 minute ago, giddyup said:

PO you cretin.

Your the one that can't fix a simple issue, buckwheat. ????

5 minutes ago, madmen said:

Try different USB slots? Could be a failed USB. happened to me recently

 

Bingo! Thanks a mill, never thought to try that.

18 minutes ago, giddyup said:

Yes, several times.

Use keyboard to go into Device Manager and select Mice and other pointing devices. Expand tree w/ right-arrow. For each mouse driver, Alt-A for Actions on the menu. Select update driver or uninstall driver. Reboot. 

 

You could also try a system restore from last restore point. 

 

If you have some electrical contact cleaner, spray in USB port(s).

9 minutes ago, OneEyedPie said:

Your the one that can't fix a simple issue, buckwheat. ????

Didn't see you come up with the solution, only stupid comments.

5 minutes ago, JSixpack said:

Use keyboard to go into Device Manager and select Mice and other pointing devices. Expand tree w/ right-arrow. For each mouse driver, Alt-A for Actions on the menu. Select update driver or uninstall driver. Reboot. 

 

You could also try a system restore from last restore point. 

 

If you have some electrical contact cleaner, spray in USB port(s).

Problem solved by madmen. It was the USB port that's failed. Tried another and have the mouse back.

Battery in the mouse?

4 minutes ago, giddyup said:

Didn't see you come up with the solution, only stupid comments.

As you resorted to inane playground name-calling and associated sense of humour failure then I would have made a positive suggestion.

 

Up to you.  Get over yourself.

 

 

2 minutes ago, OneEyedPie said:

As you resorted to inane playground name-calling and associated sense of humour failure then I would have made a positive suggestion.

 

Up to you.  Get over yourself.

 

 

I doubt you know what a positive suggestion is, too busy trying to be a smart arse.

Thank you madmen for solving my problem. Moderator please close.

7 minutes ago, giddyup said:

I doubt you know what a positive suggestion is, too busy trying to be a smart arse.

Apologies if I upset your fragile sensibilities with some light humour.  

 

Knock yourself out and lighten up.

 

What devastating impact has it had on you to merit such nonsense?

Moderator please close. Problem has been solved.

Boohoo.  

23 minutes ago, OneEyedPie said:

Boohoo.  

you know, you attacked me last night for no reason and your comments now seem to very combative with others.

 

may i make a friendly suggestion that you change your tone. this is a topic about fixing a mouse.  

5 minutes ago, NCC1701A said:

you know, you attacked me last night for no reason and your comments now seem to very combative with others.

 

may i make a friendly suggestion that you change your tone. this is a topic about fixing a mouse.  

He just won't go away.

2 hours ago, giddyup said:

Was working fine this morning, had left it in sleep mode, turned it back on but no cursor. Tried a couple of different mice, all wired, but nothing works. Any ideas?

Had the same before, and after hibernation.

 

It loads a wrong driver when wake up, and the only way out of that was using another usb port which then used the right driver and it worked.

 

And then returning in the usb port used before it worked too.

 

It get stuck in the switching in usb 1.1 and usb 2.0 mode.

Same issues I get with wrong inserted usb memory sticks with loose contacts.

 

Rgds,