The Immigration Bureau has again warned foreign travellers about fraudulent websites charging fees for Thailand Digital Arrival Card (TDAC) registration, stressing that the process is mandatory but free when completed through official channels. The warning highlights the risk of unnecessary costs and potential misuse of personal data for those using unofficial platforms. Get today's headlines by email The TDAC system was introduced on May 1 last year, replacing the traditional TM.6 paper arrival form. All foreign visitors are required to submit their arrival details online in advance for immigration screening, similar to entry systems used in countries such as South Korea, Japan and Singapore. Authorities advise travellers to complete registration at least three days before arrival to allow time for processing and email confirmation, helping reduce waiting times at immigration counters. Immigration spokesman Pol Maj Gen Choengron Rimpadee said some travellers had been misled into using unofficial websites not connected to the Thai immigration system. He emphasised that registration must only be completed via the official website at tdac.immigration.go.th or through the Immigration Bureau’s main site, which provides a verified link and QR code. Despite repeated warnings, at least 10% of foreign arrivals had mistakenly used such sites, which often charge between US$20 and $90. Among the flagged platforms were tdac.info, which advertises document assistance services, and ivisa.com, a commercial visa-processing platform offering TDAC submissions for a fee. Several other domains also claim to process TDAC applications while stating in their terms that they are not affiliated with the Thai government. Officials warned that personal data entered on these sites could be misused, exposing travellers to scams or identity theft, with some platforms even attempting to collect information under the guise of e-visa services. The Bangkokpost reported that The Immigration Bureau said it is working with other agencies to track down and shut down fraudulent websites, although enforcement is complicated as many are hosted overseas. Authorities have also sought cooperation from airline representatives to warn passengers to use only official channels before arrival, aiming to prevent delays, additional costs, and security risks. Join the discussion? Already a member? Adapted by ASEAN Bangkokpost 30 Mar 2026
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