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Posted

They keep sending me e-mails to tell me that they have put discount coupons into my " wallet " which for one I have never had , and two , we are not allowed to have the " wallet ".

 

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Posted

That's strange, because I have just returned a product that I bought from Lazada and they are processing a refund as I write, and I had no knowledge of, nor did I use whatever a "Lazada wallet" is??

 

I just followed the online instructions with regards to a product return and a refund and everything seems to be going well, and I have to say they have been very helpful.

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Posted (edited)

It's only the COD option that refunds to Lazada Wallet - credit card payments refunded to your credit card.

 

I doubt this is designed to be a scam, it's no doubt just one of those oversights when people think these things up.

 

.

Edited by Stocky
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Posted
45 minutes ago, JamJar said:

AMLO

OK, so it's a consequence of the stoopid anti-money laundering legislation, not exactly Lazada's fault. 

 

Is it not possible to activate the wallet using a wife or friends Thai ID!?  

  • Like 1
Posted

Yah... i'm a bit <deleted> over losing wallet feature.....but can set up virtual CC with most banks..

All in all , I'm pretty happy with them as stuff from china usually gets here pretty fast....whereas if u buy from china on ebay its a lottery if it ever arrives.

Posted
3 minutes ago, William Osborne said:

Yah... i'm a bit <deleted> over losing wallet feature.....but can set up virtual CC with most banks..

All in all , I'm pretty happy with them as stuff from china usually gets here pretty fast....whereas if u buy from china on ebay its a lottery if it ever arrives.

that's why it might still be better to wait for that new Lazada Thailand/PayPal agreement started up...- Refunds are much easier through that system, especially more so when Ebay is used. They come down heavy on Receiving unfit products  

 

Posted

What a bad experience. Thank you for the warning! After a very bad experience with a fake delivery that I luckily didn't accept another important reason to stay away. Hope you get your money back. 

Posted (edited)
18 hours ago, NE1 said:

They keep sending me e-mails to tell me that they have put discount coupons into my " wallet " which for one I have never had , and two , we are not allowed to have the " wallet ".

 

same for me , I don't react for that 40baht …..

Edited by david555
Posted (edited)

I believe they offer the same type system that Shopee has - you designate a bank account to receive refunds.  You have to supply copy of passport and account books overmarked as for use only for ID use of the platform involved.  That said have not received or asked for any refunds from Lazada but know above system works will on Shopee (who actually accept direct online bank account payments).  For Lazada have been using credit card.

Edited by lopburi3

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