Phone users warned of spike in criminals requesting OTPs

By THE NATION

 

 

The massive growth in online transactions, especially during the Covid-19 crisis, has brought a spike in the number of scams to deceive customers into revealing their one-time passwords (OTP), telecoms giant Advanced Info Services (AIS) warned on Tuesday.

 

Methods used range from creating fake posts from mobile operators, to posing as banks or operators and offering fraudulent promotions in exchange for users’ OTPs.

 

Once they have a user’s OTP, criminals access their accounts and steal the money.

 

“The company is greatly concerned about its customers in this situation, and would like to state categorically that customers should keep OTPs personally confidential, like an ATM PIN code,” warned Saichon Submakudom, head of public relations at AIS.

 

“Do not reveal your OTP to any other person under any circumstances," she added.

 

"We would like to stress that AIS, as a mobile phone operator, will never contact service users to request an OTP, because the OTP should be known and used only by the customer to secure their own online transactions."

 

AIS has tagged a warning about criminal scams to the message it sends with OTPs.

 

Saichon said anyone worried about OTP security could contact the AIS call centre at 1175 or AIS Facebook, 24 hours a day.

 

Source: https://www.nationthailand.com/news/30389730?utm_source=category&utm_medium=internal_referral

 

-- © Copyright The Nation Thailand 2020-06-16

 

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I don't get it.  OTP's are generally one time use with a time limit.

1 hour ago, silverhawk_usa said:

I don't get it.  OTP's are generally one time use with a time limit.

That's right, and you only can use it for a short time when you doing an transaction ,when you doing an transaction the Bank or other company send you an OTP in an Instant and you use  it  end of transaction no Problem . One has to be Pretty  "vague" to give that same OTP Again whilst one knows that one just used it .  ???? 

I have seen many emails daily from Hotmail with OTP codes from someone trying to change my passwords to other accounts. 

I read don't click anything in them as they are phishing. But it is disturbing to see daily emails of someone trying to access my email accounts. Even more disturbing is there is no way to track them unless they actually are able to open the account. 

By then it's too late.