Support?

[Dumbastheycome]

Available? Opening  hours? Priviledged  access?

[Dumbastheycome]

I would  like  to  express an objection   via   the "support "!

But  hey ho  it  will not  function  for me.

But on my heels is a moderator ! 

What   gives?

[poohy]

It does appear support is a rare commodity here.. sort of "put up or shut up"  eg larger sites  you get a ticket and an answer within hours,.

Now i appreciate TV is a much smaller shoe string operation and possibly any technical support is subbed out to website provider but then again any questions should be monitored, answered and solutions given by the "support" department

I hope this post is not removed by moderation as is not meant to be malicious but would not be surprised if it is.

 

I have a travel website and indeed if it fails or plays up and is reported to me in any form it gets acknowledge and hopefully rectified  asap 

Edited July 6, 2020 by poohy

[blackcab]

47 minutes ago, Dumbastheycome said:

I would  like  to  express an objection   via   the "support "!

 

Hi Dumbastheycome

 

You can contact support by emailing: support (at) thaivisa.com

[Dumbastheycome]

3 minutes ago, blackcab said:

 

Hi Dumbastheycome

 

You can contact support by emailing: support (at) thaivisa.com

So is the   "support" tab on the TVF  webpage  redundant?

[blackcab]

5 minutes ago, Dumbastheycome said:

So is the   "support" tab on the TVF  webpage  redundant?

 

Best thing to do is to email support about the problem with the support tab.

 

It takes the tech guys to change things like this.

[Dumbastheycome]

The situation  becomes ironically   amusing !

[RichCor]

16 hours ago, Dumbastheycome said:

15 hours ago, blackcab said:

You can contact support by emailing: support (at) thaivisa.com

So is the   "support" tab on the TVF  webpage  redundant?

The Support forum is an 'open forum' allowing members to help each other through issues directly related to use or understanding of the ThaiVisa forum, and while questions may be answered by moderators it is not a space to discuss moderation.

 

Alternatives communications such as using the in-thread "Report Post" or emailing Support (at) thaivisa.com are available for 'objections' or other matters that require the attention of a Mod, or members of the forum working support team.

 

I kindly refer you to the post describing the purpose of the 'support forum':

PLEASE READ BEFORE POSTING - FORUM SUPPORT
By CharlieH, April 13 in Forum support desk

 

 

Edited July 7, 2020 by RichCor

[blackcab]

Off topic posts and replies have been removed.

 

As the original post has been answered, this topic is now closed.