Thai Chana app

[thoengthaied]

So I've downloaded the Thai Chana app onto my smartphone. Now, could somebody please explain how to use it when I visit a store? Believe me, I've searched for an answer or for instructions but to no avail. Why do developers always assume that ordinary (and old!) people automatically understand how to use technology? 

I had it installed previously back at the start of the pandemic but uninstalled it when it seemed to be unnecessary. I used to go to malls and saw the Q code at the entrance but when I tried to fathom out how to use it I was "helped" by a security man who just took over and ushered me inside. Consequently I never learned.

Please help me understand the process in uncomplicated and un-technical terms. 

Regards, thoengthaied.

[Crossy]

Run the app.

Click the big green "Scan QR" and point the camera at the QR code displayed in the shop.

You may have to click "close" to get the check-out screen.

On the way out click "check out" (no need to scan again).

 

Make sure you have the ThaiChana app (blue fist icon) not the more intrusive MorChana.

 

[CharlieH]

I dont use it, as wife always does it, she's bloody obsessed with it, or maybe just a new toy to play with...5555

[foreverlomsak]

9 minutes ago, Crossy said:

Run the app.

When I do it always comes up as "No internet connection"

I've got the house WiFi Disabled

Mobile data and location Enabled

Any clues what I am doing wrong.

[Crossy]

6 minutes ago, foreverlomsak said:

When I do it always comes up as "No internet connection"

I've got the house WiFi Disabled

Mobile data and location Enabled

Any clues what I am doing wrong.

 

It should work just fine if mobile data is on and working (that's what I use). Can you access Thaivisa.com from your mobile? (as a check that you really do have mobile data).

 

EDIT Does your phone plan actually include data?

 

[poohy]

Does it need WifI i dont have data plan (simply dont need it or use it)and rarely more 50THB on phone

[CRUNCHER]

Internet is a problem.  I do not have internet outside the house.  They need a system that does not need an internet for the use although the mall, shop etc. might need one.

 

I can use my credit card in my "wallet" without an internet connection and so I know this is possible.

 

If the Government wants people to use the  technology they need to be more creative.

[scubascuba3]

Is this different to the QR code thing at Big C etc? 

[NanLaew]

6 minutes ago, scubascuba3 said:

Is this different to the QR code thing at Big C etc? 

same same in all stores that have a QR code display at the front door, check-in or entrance, usually beside the temperature checking, hand gel dispenser and sign-in book for the Luddites.

 

[Moonlover]

46 minutes ago, CharlieH said:

I dont use it, as wife always does it, she's bloody obsessed with it, or maybe just a new toy to play with...5555

As long as one of you uses it, that's ok, except for one factor. If your wife was alerted as a possible contact, she would be offered a free Covid test. You may not be so lucky. S'up to you. ????

 

 

You could of course create a group of the two of you on her phone. Then you would be covered. ????

 

 

 

[petermik]

7 hours ago, NanLaew said:

same same in all stores that have a QR code display at the front door, check-in or entrance, usually beside the temperature checking, hand gel dispenser and sign-in book for the Luddites.

 

The "Luddites" are those that do not follow the herd mentality and can live quite happily  without a phone permanently stuck to their ears....

[NanLaew]

6 minutes ago, petermik said:

The "Luddites" are those that do not follow the herd mentality and can live quite happily  without a phone permanently stuck to their ears....

 

During the first wave and the stress monkeys and fake news conspiracy theorists were making much of the intrusive nature of these apps, I chose to not install it. However, that was driven by the fact that although my smartphone isn't particularly stuck anywhere, it is connected by Bluetooth in my truck and I typically leave it there when I go into shops. I used the sign-in book instead, using my own pen to deflect the laughing boys that bang on about about using "infected" ones.

 

Now that we may be headed into a life with a more infectious mutation, in conjunction with a perceptible increase in non-compliance by most I encounter out and about (improper mask wearing, ignoring the automatic temp check, no gel, no distancing, etc..), I installed MorChana. I found it easy to configure and use and the hardest bit is NOT leaving it in the truck.

[scubascuba3]

48 minutes ago, petermik said:

The "Luddites" are those that do not follow the herd mentality and can live quite happily  without a phone permanently stuck to their ears....

Phones aren't stuck to ears these days

[foreverlomsak]

2 hours ago, Crossy said:

It should work just fine if mobile data is on and working (that's what I use). Can you access Thaivisa.com from your mobile? (as a check that you really do have mobile data).

Haven't tried Thaivisa but Google works although "snail mail" slow, must be too slow for Thai Chana, using the house WiFi Thai Chana comes up in half a second or so.

A visit to the True Mobile shop seems to be warranted, albeit a right pain limited Thai on my side and non-existent English on the other.

[foreverlomsak]

2 hours ago, scubascuba3 said:

Is this different to the QR code thing at Big C etc? 

The Thai Chana App is the trace and track system that uses the QR code to register who has been where and when, taking a photo of the QR code does absolutely nothing except clog up your photo galleries.

[scubascuba3]

2 minutes ago, foreverlomsak said:

The Thai Chana App is the trace and track system that uses the QR code to register who has been where and when, taking a photo of the QR code does absolutely nothing except clog up your photo galleries.

That's not how it worked previously, you scanned the QR code and it logged you in then you log out once you leave, no one is taking photos

[foreverlomsak]

3 minutes ago, scubascuba3 said:

That's not how it worked previously, you scanned the QR code and it logged you in then you log out once you leave, no one is taking photos

You need to scan the QR code with the Thai Chana App or the Mor Chana App for it to be meaningful, I'm not suggesting taking a photo but scanning it without an appropriate reporting app would be the equivalent of just a photo.

[KhaoNiaw]

1 minute ago, foreverlomsak said:

You need to scan the QR code with the Thai Chana App or the Mor Chana App for it to be meaningful, I'm not suggesting taking a photo but scanning it without an appropriate reporting app would be the equivalent of just a photo.

If you scan without the app, it takes you to a website to log in and out. That's how I always do it. 

[scubascuba3]

4 minutes ago, foreverlomsak said:

You need to scan the QR code with the Thai Chana App or the Mor Chana App for it to be meaningful, I'm not suggesting taking a photo but scanning it without an appropriate reporting app would be the equivalent of just a photo.

are you in Thailand? you don't seem to know how it worked

[foreverlomsak]

6 minutes ago, scubascuba3 said:

are you in Thailand? you don't seem to know how it worked

Yes, and this quote is from a webfact report posted just 2 hours ago.

"Members of the public, particularly those residing in high risk areas now need to download the Mor Chana or Thai Chana contact tracing app, Centre for COVID-19 Situation Administration (CCSA) spokesperson Dr Thaweesin Visanuyothin announced on Thursday.

 

The government’s Mor Chana and Thai Chana apps enable health workers to track a person’s movements and places they have visited in the event they may have come into contact with someone who tests positive for COVID-19."

I have downloaded the Thai Chana App twice and have failed on both occasions to get it to work outside of my house.

[TSF]

I have the Mor Chana app on my smartphone, no problems at all, works fine, easier to enter a store by just flashing the Q-code than having to write my name & mob number in the book, safer too as I don't have to touch the pen that hundreds of others have handled. 

[KannikaP]

So is it compulsory or not? 

[internationalism]

according to Khaosod English, this government decision was reversed within 1h of being announced 

[NE1]

As Khaosod state in their article , how can you punish poor people who do not own a smart phone , have no data plan or do not know how to use said app.

Not everybody in the country is tech savvie.

[thoengthaied]

5 hours ago, Crossy said:

Run the app.

Click the big green "Scan QR" and point the camera at the QR code displayed in the shop.

You may have to click "close" to get the check-out screen.

On the way out click "check out" (no need to scan again).

 

Make sure you have the ThaiChana app (blue fist icon) not the more intrusive MorChana.

 

Thanks Crossy. However.... I click on the app and I get a screen which says "welcome to Thai Chana QR Scanner" At the bottom middle of the blank page is an orange circle. Do I have to point the back of my phone where the camera lenses are at the QR code displayed in the shop and click on this orange circle? ......Ah! I've just clicked on that circle here at home and a new screen appears which has a centre square which seems like I should point it at the QR code in the store and click again when in focus. Am I right here please?

Edited January 7, 2021 by thoengthaied

[petermik]

10 hours ago, scubascuba3 said:

Phones aren't stuck to ears these days

True..usually trapped inside their motorcycle helmets though..

[Crossy]

10 minutes ago, thoengthaied said:

Thanks Crossy. However.... I click on the app and I get a screen which says "welcome to Thai Chana QR Scanner" At the bottom middle of the blank page is an orange circle. Do I have to point the back of my phone where the camera lenses are at the QR code displayed in the shop and click on this orange circle? ......Ah! I've just clicked on that circle here at home and a new screen appears which has a centre square which seems like I should point it at the QR code in the store and click again when in focus. Am I right here please?

 

Sounds good, the version I have doesn't need you to manually focus, as soon as it reads the QR it says checked-in.

 

Try pointing at any QR you have around, it should say invalid QR or some such.

 

 

[thoengthaied]

29 minutes ago, Crossy said:

 

Sounds good, the version I have doesn't need you to manually focus, as soon as it reads the QR it says checked-in.

 

Try pointing at any QR you have around, it should say invalid QR or some such.

 

 

OK. I've scanned a QR code on a hospital appointment slip and although it didn't say invalid it recognised the hospital and pointed me to their website. So looks good now. I'll have to try it in a mall next. Thank you for your help. 

[chicowoodduck]

Since my phone is two soup cans and some string, I just sign in at the door and be done with it......????????????????????

[Wuvu2]

20 hours ago, CharlieH said:

I dont use it, as wife always does it, she's bloody obsessed with it, or maybe just a new toy to play with...5555

Gee...if they could only make the app vibrate  ????