webfact Posted August 29, 2021 Share Posted August 29, 2021 By Woraprat Lerpaisal BANGKOK (NNT) - Bangkok Airways says that it is investigating a cyber-attack, in which some customers’ personal data may have been compromised. The carrier said the incident was first discovered on Aug 23rd. An initial investigation of the incident appeared to confirm that some personal data may have been accessed, adding that the breach did not affect the company’s operational or aeronautical security systems. The airline said it is investigating, to verify the compromised data and affected passengers, as well as taking relevant measures to strengthen its IT system’s security. Bangkok Airways is recommending that passengers contact their bank or credit card provider, follow their advice and change any compromised passwords as soon as possible. Passengers who believe they may have been affected can contact the company via the email on: [email protected]. -- © Copyright NNT 2021-08-30 - Whatever you're going through, the Samaritans are here for you - Follow ASEAN NOW on LINE for breaking COVID-19 updates 1 1 Link to comment Share on other sites More sharing options...
hotchilli Posted August 30, 2021 Share Posted August 30, 2021 Opppp's. 1 Link to comment Share on other sites More sharing options...
ThailandRyan Posted August 30, 2021 Share Posted August 30, 2021 I received the email from Bangkok Airways on Saturday. It was not good to hear. Link to comment Share on other sites More sharing options...
Popular Post steven100 Posted August 30, 2021 Popular Post Share Posted August 30, 2021 Bangkok Airways ' we're ok, but you have a problem ...... ' Bangkok Airways is recommending that passengers contact their bank or credit card provider. ' ' adding that the breach did not affect the company’s operational or aeronautical security systems. ' 3 Link to comment Share on other sites More sharing options...
JBChiangRai Posted August 30, 2021 Share Posted August 30, 2021 I hope they fire the IT Director. It's hard to believe in 2021 that customer data is not stored encrypted Link to comment Share on other sites More sharing options...
jacko45k Posted August 30, 2021 Share Posted August 30, 2021 Just now, JBChiangRai said: I hope they fire the IT Director. It's hard to believe in 2021 that customer data is not stored encrypted It just keeps happening, be it large corporations (like Yahoo), or smaller outfits. Link to comment Share on other sites More sharing options...
Rampant Rabbit Posted August 30, 2021 Share Posted August 30, 2021 And BKK airways will accept full responsibility for any losses? 1 Link to comment Share on other sites More sharing options...
KeeTua Posted August 30, 2021 Share Posted August 30, 2021 17 minutes ago, JBChiangRai said: It's hard to believe in 2021 that customer data is not stored encrypted Encryption doesn't matter once a hacker gains internal access to a network. Link to comment Share on other sites More sharing options...
KeeTua Posted August 30, 2021 Share Posted August 30, 2021 15 minutes ago, jacko45k said: It just keeps happening, be it large corporations (like Yahoo), or smaller outfits. There's only two types of networks - the ones that know they have been hacked and the ones that don't yet know that they've been hacked. Link to comment Share on other sites More sharing options...
SoilSpoil Posted August 30, 2021 Share Posted August 30, 2021 My bank cancelled my credit card over a similar issue. Alsi a company located in Thailand. Took a month to have a new one sent to Thailand. Very annoying. 1 Link to comment Share on other sites More sharing options...
JBChiangRai Posted August 30, 2021 Share Posted August 30, 2021 8 hours ago, KeeTua said: Encryption doesn't matter once a hacker gains internal access to a network. Not true. I used to own a software house before I sold up and retired. A simple solution is you only store the customers username unencrypted and use his own password (which you don’t store unencrypted) as the encryption key for all other customer data. We used to do this in my SW house. All a hacker can get is username and email address typically. Link to comment Share on other sites More sharing options...
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