TM30 website not working

[JAN]

Have been trying several days to register somebody via the TM30 app and/or website. Via the app I cannot login. Pressing the "login" button and nothing happens. Via the website, it always says "cannot process" Any ideas? Or is the website just down and log time as such? 

[Tropicalevo]

We find that the web site is up and down like a tart's knickers.

The app is usually more reliable.

Have you tried reloading the app?

[JAN]

Indeed. The app is usually much more reliable. Even uninstalled and installed again. Still cannot go further than the fist login page. And pressing "login" still nothing happening. 

[wanderingengine]

Same problem here: https://aseannow.com/topic/1236602-online-tm30-entry-error/

[dsj]

I had no problem login to my account, I just wanted to double check my TM 30 and it showed it.

[CANSIAM]

No issues just now logging into my online TM30 account and data.......

[ubonjoe]

It seems the TM30 and 90 day reportings apps are not working. I tried 2 days ago and again today to get on the 90 day reporting app. When I touch login it does nothing.

Also when I open the app I get a spinning arrow for awhile before this message comes up. That has never happened before.

 

I hope it it is working in December when my next 90 day report is due. I prefer the app over the online site since I have found it to be easier.

[ThailandRyan]

Just tried and it appears the entire immigration website is down whether it is the App for the phone or the computer.  I disabled my VPN however and can enter the TM 30 site.  The 90 day, well  I hope it is just down because it is being updated with the latest information.  The 90 day site showed I had a normal overstay for my extension date done in November 2019, and good through 2020, yet I was just extended until 2022 and they did my 90 day for me at CW 11 days ago.

 

 

 

[swissman53]

Did my 90 day online yesterday and got 4 hours later the printout. Did use chrome browser. Korat.

[ubonjoe]

31 minutes ago, ThailandRyan said:

Just tried and it appears the entire immigration website is down whether it is the App for the phone or the computer.  I disabled my VPN however and can enter the TM 30 site.  The 90 day, well  I hope it is just down because it is being updated with the latest information. 

I just opened both sites without a problem.

[dsj]

This might be off topic, but what do you do after you submit you TM30 and you change passport, so you have a new passport #

[renaissanc]

In Nakhon Pathom province you have to report by snail mail or in person. I send the stuff by registered mail. No headaches about Immigration's apps and websites not working as is common it seems.

[CANSIAM]

1 hour ago, dsj said:

This might be off topic, but what do you do after you submit you TM30 and you change passport, so you have a new passport #

I just uploaded new passport along with the other uploads already there and filled out the data again with new pp number. ( same address etc ) don't know if its saved yet on their system

[Pedrogaz]

Quelle surprise? And how unusual for a government sponsored website in the SEA hub of the internet to lack functionality?