Thailand Pass Status Page Stating 'The information is not registered'

[brotherother]

48 hours ago I registered for the Thailand Pass. I received confirmation of my registration within minutes, but whenever I try checking my status I'm told 'The information is not registered'.

 

My email and personal key code details are definitely correct, so presumably I entered my passport number incorrectly when first registering, unless it's an error on their part.

 

I emailed them but got no reply, so is reregistering the best option?

[Maestro]

18 minutes ago, brotherother said:

...is reregistering the best option?

Yes.

[sandyf]

21 hours ago, brotherother said:

48 hours ago I registered for the Thailand Pass. I received confirmation of my registration within minutes, but whenever I try checking my status I'm told 'The information is not registered'.

I did mine a few days ago and had approval in about 20 minutes, they say it should be within 2 hours.

Doing it again is your best bet.

[mikecha]

also mine in 2 hours  yesterday

[tjintx]

10 hours ago, sandyf said:

I did mine a few days ago and had approval in about 20 minutes, they say it should be within 2 hours.

Doing it again is your best bet.

I thought approval was up to two days not 2 hours, "

Thailand Pass system has received your registration.

The result of your registration will be sent to you within 48 hours (2 days)."

[sandyf]

11 hours ago, tjintx said:

I thought approval was up to two days not 2 hours, "

Thailand Pass system has received your registration.

The result of your registration will be sent to you within 48 hours (2 days)."

It changed on 1st June, I did mine 3rd June.

 

Thailand Pass system has received your registration.

Your Thailand Pass QR Code will be issued and sent to you within 1 – 2 hours.