I have AIS as an ISP and use Em Client as an email client on my laptop. Usually, when I send an email with an attachment, the email gets stuck in the Outbox and not transmitted. Has anybody else experienced this issue?

What is your email provider?

 

Did you enter the SSL port of your Email provider correctly?

 

Edit: What is the size of the attachment? Some Email providers have a limit for attachments.

 

 

 

Check the logs folder: https://forum.emclient.com/t/location-of-diagnostic-logs-imap-smtp/74156

If you have problem understanding the log, you can post it here I think.

3 minutes ago, clearance said:

Check the logs folder: https://forum.emclient.com/t/location-of-diagnostic-logs-imap-smtp/74156

If you have problem understanding the log, you can post it here I think.

+1 (No idea about Emclient)

 

but if you post the LOGS DO remove any personal data, and no need to post the WHOLE log, just the error messages.

 

 

 

 

1 hour ago, OzMan said:

the email gets stuck in the Outbox and not transmitted. Has anybody else experienced this issue?

You should check the settings for the outgoing mail server (SMTP) to see if it is configured correctly. (assumed you're using IMAP and not POP3).

 

What email provider are you using?

 

As an example: here are the outgoing server settings for GMAIL:

 

Outgoing Mail (SMTP) SERVER

• SMTP Server: smtp.gmail.com
• Port for SSL: 465
• Port for TLS/STARTTLS: 587
• Require SSL: Yes
• Requires TLS: Yes (if available)
• Require authentication: Yes
• Username: [email protected]
• Password: XXXXXXXXXX