IT trouble shooting help needed

[AustinRacing]

Hi

we're starting a new business and in the process of launching website, YouTube channel, email etc. I’ve done most of the work using Web Creator Pro 7, but can’t get them to work as well. 
 

If anyone interested in providing a service please let me know and we can discuss details. 
 

We are located just south of bkk. Can meet up anywhere convenient. 

[CharlieH]

Better in IT FORUM

 

MOVED

[BigStar]

Nobody who knows anything is going to fool around with Web Creator Pro 7. Your best bet with your limited skills will probably Wix or Squarepace. There you'll have good support.

 

Otherwise, you can hire a contractor at, say, Fiverr after looking at ratings and reviews. Some big guns work on those freelancer sites, competitive in the public international market. You can hire contractors with different skills, such as design, graphics, and web dev at reasonable prices.

 

Personally, I wouldn't hire a contractor or company in Thailand. Not that Thailand doesn't have good developers and quality service, but you probably won't find them accessible or affordable. Lot of dodgy companies and freelancers around, though, charging more than they're worth. But good luck.

[ozimoron]

Try Wix

 

Other than that, if you want to host your own server for about $10 a month, I suggest Linode and get someone to build a wordpress site for you on fivrr.

 

With nil IT expertise as appears to be the case, I recommend the former solution.

 

edit: Is this just a static website? Do you need a database back end?

[OneMoreFarang]

I am an IT professional but I don't do web and I am not interested in another job.

In general I suggest get a professional company to do that.

You need two different "things".

a) You need someone with technical knowledge and experience.

b) You need someone creative.

a and b are almost sure not the same person because to do those jobs good people need different personalities.

I know professional companies are out there, and often not cheap.

And then there are lots of "I can do that" people out there. Maybe they are cheap(er) but often there is a reason why.

I suggest talk with others who are in a situation similar to yours, it can be a completely different business. Hire only someone who can clearly show what they did already.

[Roger That]

18 hours ago, ozimoron said:

Try Wix

 

Other than that, if you want to host your own server for about $10 a month, I suggest Linode and get someone to build a wordpress site for you on fivrr.

 

With nil IT expertise as appears to be the case, I recommend the former solution.

 

edit: Is this just a static website? Do you need a database back end?

Edited: sorry, misread! ????

[AustinRacing]

Thanks guys. A Thai friend here has given some insight into fixing the gremlins. But email is the issue. Can send but cannot receive. I’ve asked the host provider to look into it. Fingers crossed!

[ozimoron]

2 minutes ago, AustinRacing said:

Thanks guys. A Thai friend here has given some insight into fixing the gremlins. But email is the issue. Can send but cannot receive. I’ve asked the host provider to look into it. Fingers crossed!

Do you know if the recipients are receiving emails that you send?

[AustinRacing]

On 1/17/2023 at 10:44 PM, ozimoron said:

Do you know if the recipients are receiving emails that you send?

Yes. This message comes back to the sender (translated from Thai):

 

Unable to send your message.  Although repeated attempts were made to deliver your message, the Domain Name System (DNS) query for the recipient's domain location information failed.

[ozimoron]

1 minute ago, AustinRacing said:

Yes. This message comes back to the sender (translated from Thai):

 

Unable to send your message.  Although repeated attempts were made to deliver your message, the Domain Name System (DNS) query for the recipient's domain location information failed.

The website host has not configured your email properly.

[AustinRacing]

13 minutes ago, ozimoron said:

The website host has not configured your email properly.

Can it be configured by me?

[ozimoron]

Just now, AustinRacing said:

Can it be configured by me?

No. You should always control your own domain and email services.

[AustinRacing]

56 minutes ago, ozimoron said:

No. You should always control your own domain and email services.

Sorry you’re confusing me. Can I do it? I have the password and username

[ozimoron]

4 minutes ago, AustinRacing said:

Sorry you’re confusing me. Can I do it? I have the password and username

Unlikely. It depends on who they use for email services or whether thy host their own email. I assume your password accesses only your server.

[OneMoreFarang]

13 minutes ago, AustinRacing said:

Sorry you’re confusing me. Can I do it? I have the password and username

That's a question like: Can I repair my car? I have the keys.

The answer is obviously: It depends. ???? 

Personally I think if you are not an internet specialist (who knows about DNS servers and SMTP servers and a lot more) then you shouldn't even try. 

[Salerno]

58 minutes ago, AustinRacing said:

Sorry you’re confusing me. Can I do it? I have the password and username

Who are you hosted with?

[AustinRacing]

53 minutes ago, Salerno said:

Who are you hosted with?

It appears the host is Orongo. It’s a Canadian company. The software I bought Webcreator Pro offers hosting services. It appears they pass it on to Orongo. They’ve sent me the manual set up procedures which I’ve followed. Sending email out is fine but receiving is not happening. Having said that I get other emails from subscriptions such as lazada, air Asia etc. 

[fdsa]

If you tell your domain name we might be able to help.

[jacnl2000]

14 hours ago, AustinRacing said:

It appears the host is Orongo. It’s a Canadian company. 

Knowlegebase:

https://clients.orongowebhosting.com/index.php/knowledgebase

 

Don't forget available functionality here... ????  

https://clients.orongowebhosting.com/index.php/knowledgebase/58/21--Gerer-des-bases-de-donnees-MySQL-avec-phpMyAdmin-dans-cPanel.html