Just logged into my Gmail account - Now its asking me to pay .

[tomgreen]

 

I have a Gmail email account that uses a domain name ( xxxxxx.org ) . This email address was originally set up for me by a now deceased close friend .  I just logged into that Gmail account and its now telling me this …

 

Your 14 day free trial has ended. Set up billing to continue using Google Workspace Business Starter click here .

 

When I click the link , it takes me to this …. ( screen shot G1 )

 

I only use this Gmail email account for personal contacts ( Friends & Relatives ) So if possible I don’t want to subscribe to the yearly Google Workspace Business plan. So Ive not entered any details on the Google Workspace Business Starter form.

 

But  now I can’t seem to gain access to my normal email tab , where I can read and send emails , it seems to have disappeared .

 

I'm not sure what to do next , any help appreciated.

 

.

 

 

[Mickeymaus]

Perhaps someone has a better idea. But I would create a normal GMAIL account and move all contacts to this. Send the information to your friends but also update all banks and others that have your problem email address. I would pay the 55.50 Baht for a while and also set up mail forwarding to the new email address at the problem email address.

 

I have the same problem with a normal PO Box that I want to cancel after very many years. 

[clokwise]

Do you have access to the Google Workspace admin account for this domain name?

 

If yes, you can login there and migrate your Google Workspace to the Free Edition. This free version is grandfathered to older accounts which signed up years ago under legacy GSuite or GAFYD. I can't 100% tell from your screenshot, but it's very possible your personal account is also the Workspace admin account, which, if that's the case, is a good thing - see my link to Reddit below to find out how to do the migration.

 

If no, you could sign up for an alternate e-mail service provider, such as Microsoft 365. Do you have access to your domain's name server? If yes, then you will be able to migrate, you just need to modify the MX records.

 

If no, then your options may be severely limited. You mentioned the person who setup your account is now deceased. Does that mean you do not own and fully control your domain name? If that's the case, you are probably never getting your email back unless you pay Google at this point.

 

But regardless of the above, if you don't fully control your domain name, and pay for its renewal every year, eventually that domain name is going to expire and your email will stop working entirely - unless you are on top of it and also extremely lucky and can snap it up before a domain name trader does.

 

If what I just wrote is incomprehensible, then I suggest you just move to a regular gmail account now, tell everyone you have a new email asap, and cut your losses and move on.

 

There is an entire reddit sub dealing with this issue. Check out other people's experiences there, or try posting this question over there: /r/gsuitelegacymigration

[tomgreen]

3 hours ago, clokwise said:

Do you have access to the Google Workspace admin account for this domain name?

 

If yes, you can login there and migrate your Google Workspace to the Free Edition. This free version is grandfathered to older accounts which signed up years ago under legacy GSuite or GAFYD. I can't 100% tell from your screenshot, but it's very possible your personal account is also the Workspace admin account, which, if that's the case, is a good thing - see my link to Reddit below to find out how to do the migration.

 

If no, you could sign up for an alternate e-mail service provider, such as Microsoft 365. Do you have access to your domain's name server? If yes, then you will be able to migrate, you just need to modify the MX records.

 

If no, then your options may be severely limited. You mentioned the person who setup your account is now deceased. Does that mean you do not own and fully control your domain name? If that's the case, you are probably never getting your email back unless you pay Google at this point.

 

But regardless of the above, if you don't fully control your domain name, and pay for its renewal every year, eventually that domain name is going to expire and your email will stop working entirely - unless you are on top of it and also extremely lucky and can snap it up before a domain name trader does.

 

If what I just wrote is incomprehensible, then I suggest you just move to a regular gmail account now, tell everyone you have a new email asap, and cut your losses and move on.

 

There is an entire reddit sub dealing with this issue. Check out other people's experiences there, or try posting this question over there: /r/gsuitelegacymigration

Hi 

In the 2 screen shots I've attached it looks like I currently have access Google Workspace admin account for my domain.

 

But I'm not sure where to go to follow your advice ..... ( If yes, you can login there and migrate your Google Workspace to the Free Edition)

 

Thanks . 

 

 

[tomgreen]

On 2/24/2023 at 12:49 PM, Mickeymaus said:

Perhaps someone has a better idea. But I would create a normal GMAIL account and move all contacts to this. Send the information to your friends but also update all banks and others that have your problem email address. I would pay the 55.50 Baht for a while and also set up mail forwarding to the new email address at the problem email address.

 

I have the same problem with a normal PO Box that I want to cancel after very many years. 

Many Thanks , its appreciated .

[clokwise]

20 hours ago, tomgreen said:

Hi 

In the 2 screen shots I've attached it looks like I currently have access Google Workspace admin account for my domain.

 

But I'm not sure where to go to follow your advice ..... ( If yes, you can login there and migrate your Google Workspace to the Free Edition)

 

 

Yes! You do indeed have admin access. The method to migrating to the free edition has been described multiple times in the reddit group I posted above. There's just too many detailed steps for me to recall or to outline them all here. Be aware that it's possible that the window for the free upgrade has finally closed, I know there were quite a lot of people migrating about 1 year ago, including myself. Anyhow, I'd recommend you read some posts on that group to figure it all out.