Suddenly cannot make calls home using my Canadian Sim

[TheLaughingMan]

When I first got here to Bangkok in December 2022 I got a thai e-sim installed on my Canadian unlocked iphone that has a physical Canadian Sim card inside, everything worked fine, I could make calls in thailand with the thai e-sim and could call Canada using the Canadian Sim.  I just noticed that I can no longer call Canada using the Canadian Sim, when I try I get a Thai recording telling me Im not set up for international calls, which makes sense if I was trying to use the Thai sim but it very clearly shows me Im attempting to use the Canadian sim to make a Canadian call but its not actually happening, it seems to be defaulting to the Thai e-sim.  Anyone have a clue what might have changed or is going wrong now?  Thanks

[sometimewoodworker]

5 hours ago, TheLaughingMan said:

I just noticed that I can no longer call Canada using the Canadian Sim, when I try I get a Thai recording telling me Im not set up for international calls, which makes sense if I was trying to use the Thai sim but it very clearly shows me Im attempting to use the Canadian sim to make a Canadian call but its not actually happening

It is rather likely that your Canadian account is out of money. 
Just because you are trying to use a Canadian sim to make a call to Canada does not affect the fact that it is an international call. You are in Thailand so your Canadian call using a Canadian sim is using the Thai network so is an international call, this means that it is extremely likely that using your Canadian sim is very very expensive.

If you are using a Thai sim to call another country you need international calling enabled.

If you are using a foreign sim from Thailand to call another country you need international calling enabled from the foreign country the sim is from.

Edited April 25, 2023 by sometimewoodworker

[TheLaughingMan]

My bad, seems I just forgot how to make international calls lol, I figured it out and made the business call I needed to make using my Canadian Sim.  Im a dummy.