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Unhappy True Adsl Customer Again --


Dancali

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My internet's been out all Wednesday night since I came back around 7pm.

It's been no use calling TA to see what's up as I am my gf (bless her heart) have been on hold for 30 minutes at a time before we just hung up.

Anybody else having difficulties?

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True's call center isn't that big, and during times of crisis (like this) it's overwhelmed very often. I remember the time when most of True's Bangkok ADSL lines were down, they simply replaced the call center with a recorded message. It was that bad.

I don't have any problem with my connection (except for lower effective speed), but it's a "cafe" deal, and unchanged. People say that the reason there are so many problems is because of all the speed and account changes.

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