Hello, I downloaded the DLT drivers licence app a few years back and set it up as per instructions and all ok.

 

They have obviously just changed the app and my licences no longer appear. The information is there but not the licence photos.  I went through the process of scanning the QR codes again but no success. I then noticed that, even though correct on my licences, my passport number was the old one in the app so I assumed that is the problem.

 

Rolled unto DLT yesterday in Chiang Mai, closed. My fault. Rolled up to day, went to correct counter and asked. Lady said we don't do here has to be done through Bangkok. I said I did it first time through there. So I asked what I could do. He answer Bangkok. I said I am not going all the way to Bangkok and back to change app. I asked again what I could do from here. Puzzled look and "I don't know". So I left.

 

Anyone have any ideas on this?

 

 

MOVED to Motoring forum

The app was updated a few months ago.

 

Are you getting the page below, and when you click the circled button there is still no licence?

1 hour ago, Georgealbert said:

The app was updated a few months ago.

 

Are you getting the page below, and when you click the circled button there is still no licence?

I get 2 of these where licence photos used to be.

 

Problem sorted. I deleted app and downloaded again and entered my new pp number and all came back.

 

i just tried the app and needed to login again with email then it emails the pin to me, image of licences are on the app. Maybe try uninstalling and trying again. Maybe try to register again, try different options

11 minutes ago, Dazinoz said:

Problem sorted. I deleted app and downloaded again and entered my new pp number and all came back.

 

Good, glad it is sorted.