Needing appointment thru BangkokHMPO AT VFSHelpline.com to renew UK passport I am unable to contact them using their only email, as above.  I am told 'DAEMON FAILURE' to deliver or, using their preferred MSoft software, it goes blank halfway thru.  Wondering if they will accept other means of communication.  I have considered writing an old fashioned pen & paper letter by post or, in extremis, just walking in & paying thousands of Baht for instant access.  They offer no phone number.  Reading a few helpful blogs I see others suffer this at times.  I have used the link given by Gov UK & also tried circumventing this by normal email means to no avail.

 

I see their staff have a great reputation for being helpful,pleasant & knowledgeable; I'd really like to meet them & do the business. 

 

Any helpful ideas?

When did you try to do this? 

This last few days.

Charlie H,  Just checked records.  Tried seven times on my computer, once on an Ipad & wife's email addr, four of those thru UK Gov's link & thru MSoft Outlook which all failed variously although picked up a second email addr of mine, tried in case fault lay with my original email addr. The other three times avoided Outlook & resulted in the Daemon Failure replies.  Over these last three days: Wed Thurs Fri.

 

Tks fer yr reply

On 2/3/2024 at 1:40 PM, euca said:

in extremis, just walking in & paying thousands of Baht for instant access.

 

According to their website VFS do offer a walk-in service at a cost of between 1,560 & 3,400 THB.

 

https://visa.vfsglobal.com/tha/en/gbr/hmpo