Bangkok Barry Posted February 13 Share Posted February 13 I recently got new glasses from what I assume is the top company as they are located in every town in the country. And, if anything, they are less effective than my previous pair. The staff smile a lot but don't really seem to have an answer, and of course getting anyone in Thailand to admit they made a mistake is impossible. Does anyone have a suggestion what I could do now? Do I just swallow a 20,000 baht loss and start again somewhere else? 1 1 Link to comment Share on other sites More sharing options...
Yellowtail Posted February 13 Share Posted February 13 What did the shop say? Link to comment Share on other sites More sharing options...
Furioso Posted February 13 Share Posted February 13 Maybe you have an astigmatism? If so it's harder to get an accurate prescription or a good pair of glasses - especially if you're over 55. I got a new pair of glasses 2 months ago, a little better than my last pair but it doesn't quite correct for my astigmatism. Might be time to go see an ophthalmologist. Link to comment Share on other sites More sharing options...
Popular Post KannikaP Posted February 13 Popular Post Share Posted February 13 Suggestion. Go to your local Govt Hospital for an eye test/examination. They will give you a prescription, which does depend on answers you give them. Send that prescription to Zenni.com and get specs as good as T.p Ch. at much less Bht. 5 2 3 Link to comment Share on other sites More sharing options...
Popular Post lopburi3 Posted February 13 Popular Post Share Posted February 13 Might want to visit an actual doctor at a hospital setting and get prescription and then order from Zenni for about 3,000 baht? At least if you don't like you have not lost anywhere near as much money and if have medical issues they will likely be found and treated. 1 3 Link to comment Share on other sites More sharing options...
BenStark Posted February 13 Share Posted February 13 How did the prescription? Link to comment Share on other sites More sharing options...
impulse Posted February 13 Share Posted February 13 If Zenni is available in Thailand, that's what I'd recommend. Make sure your prescription is correct. Tell them you need the script to order a dive mask if they don't want to give it to you. Then get on the Zenni website and have at it. 1 Link to comment Share on other sites More sharing options...
Popular Post Yellowtail Posted February 13 Popular Post Share Posted February 13 Why would someone spend 20K for glasses, and not take them back if they were unhappy with them? 1 1 4 Link to comment Share on other sites More sharing options...
JimTripper Posted February 13 Share Posted February 13 The problem with zenni is you have to use their cheap frames. 2 Link to comment Share on other sites More sharing options...
KannikaP Posted February 13 Share Posted February 13 1 minute ago, impulse said: If Zenni is available in Thailand, that's what I'd recommend. Make sure your prescription is correct. Tell them you need the script to order a dive mask if they don't want to give it to you. Then get on the Zenni website and have at it. Zenni IS available here. I recently got a pair but was not too happy with them. I chatted and was told to adjust the nose pads, which I did not want to do as it would invalidate the warranty. They agreed and sent me a full refund, and told me to dump the pair. 2 Link to comment Share on other sites More sharing options...
KannikaP Posted February 13 Share Posted February 13 2 minutes ago, JimTripper said: The problem with zenni is you have to use their cheap frames. They do have better quality frames. Link to comment Share on other sites More sharing options...
Popular Post Lacessit Posted February 13 Popular Post Share Posted February 13 There are ophthalmologists, optometrists and opticians. Staff in stores are opticians. Opticians are technicians who fit eyeglasses, contact lenses, and other vision-correcting devices. Optometrists examine, diagnose, and treat patients' eyes. Ophthalmologists are eye doctors who perform medical and surgical treatments for eye conditions. 6 1 1 Link to comment Share on other sites More sharing options...
impulse Posted February 13 Share Posted February 13 6 minutes ago, JimTripper said: The problem with zenni is you have to use their cheap frames. I've been extremely happy with mine. One pair of polarized sunglasses and one pair of progressive reading glasses. Less than 1/2 the price of the Walmart optical shop (Texas), and about 1/4 of what I paid for a pair in Thailand. Link to comment Share on other sites More sharing options...
Popular Post impulse Posted February 13 Popular Post Share Posted February 13 3 minutes ago, Lacessit said: Opticians are technicians who fit eyeglasses, contact lenses, and other vision-correcting devices. Optometrists examine, diagnose, and treat patients' eyes. Ophthalmologists are eye doctors who perform medical and surgical treatments for eye conditions. Which are the cute ones with the long legs in Thai shops? So hard to say no to them... 1 3 1 Link to comment Share on other sites More sharing options...
G Rex Posted February 13 Share Posted February 13 I have had reading glasses , and prescription driving glasses made for me by the top shop which you are referring to. They do their eye testing in store , check my prescription , check against my older glasses - and the finished product - it is always okay - but not quite as good as the pair they were replacing. A lens fell out of one pair after 2 days! They did fix that, but it was a 1 week turnaround.. My eyesight has not deteriorated, I just needed to replace glasses because they were scratched or damaged. I no longer go to the Top shop. I have bought better and Much cheaper glasses from Zenni. 2 Link to comment Share on other sites More sharing options...
Sluglord Posted February 13 Share Posted February 13 Zenni The frames are cheap and look ridiculous on you but go ahead lol 1 1 1 Link to comment Share on other sites More sharing options...
NoDisplayName Posted February 13 Share Posted February 13 1 hour ago, Bangkok Barry said: I recently got new glasses from what I assume is the top company as they are located in every town in the country. And, if anything, they are less effective than my previous pair. The staff smile a lot but don't really seem to have an answer, and of course getting anyone in Thailand to admit they made a mistake is impossible. Does anyone have a suggestion what I could do now? Do I just swallow a 20,000 baht loss and start again somewhere else? Did the shop give you an eye exam and write a prescription, or did you take your old prescription with you? If the shop did it, was it a trained profession (hah) or a random clerk? Did you get a copy of the prescription if the shop made it? Take your new glasses to another shop (or a real doctor) and have them check your new glasses and write down the prescription. Then have them give you an eye exam and write out a new prescription. Does the prescription in your new glasses match the prescription given to you by the shop that made them? Does the prescription they made agree with the one you just had done? 2 Link to comment Share on other sites More sharing options...
Bangkok Barry Posted February 13 Author Share Posted February 13 1 hour ago, Yellowtail said: Why would someone spend 20K for glasses, and not take them back if they were unhappy with them? I did take them back and they say they don't know why there's a problem. How would you deal with that? 2 Link to comment Share on other sites More sharing options...
Bangkok Barry Posted February 13 Author Share Posted February 13 18 minutes ago, NoDisplayName said: Did the shop give you an eye exam and write a prescription, or did you take your old prescription with you? If the shop did it, was it a trained profession (hah) or a random clerk? Did you get a copy of the prescription if the shop made it? Take your new glasses to another shop (or a real doctor) and have them check your new glasses and write down the prescription. Then have them give you an eye exam and write out a new prescription. Does the prescription in your new glasses match the prescription given to you by the shop that made them? Does the prescription they made agree with the one you just had done? Yes they did the exam, and I have the prescription on a credit card sized card. And I had in mind doing exactly as you say. But i think a check at the hospital is the first step to take. 2 Link to comment Share on other sites More sharing options...
BenStark Posted February 13 Share Posted February 13 4 minutes ago, Bangkok Barry said: Yes they did the exam, and I have the prescription on a credit card sized card. And I had in mind doing exactly as you say. But i think a check at the hospital is the first step to take. then it would be easy to go to a real optician and get a prescription, and compare that one with the one you get from the shop. The optician also can check if the lenses you get are what was on the prescription. I have been once in such a shop, and all they did was check with the computer, so I walked out right away. When I order new glasses, they first do with the computer, because that just gives them a direction where to start with the manual check Link to comment Share on other sites More sharing options...
uttradit Posted February 13 Share Posted February 13 2 hours ago, Bangkok Barry said: I recently got new glasses from what I assume is the top company as they are located in every town in the country. And, if anything, they are less effective than my previous pair. The staff smile a lot but don't really seem to have an answer, and of course getting anyone in Thailand to admit they made a mistake is impossible. Does anyone have a suggestion what I could do now? Do I just swallow a 20,000 baht loss and start again somewhere else? My glasses cost 8,000 baht and are great. They saw you coming at 20,000 baht. Link to comment Share on other sites More sharing options...
uttradit Posted February 13 Share Posted February 13 21 minutes ago, Bangkok Barry said: I did take them back and they say they don't know why there's a problem. How would you deal with that? Do another eye test? Link to comment Share on other sites More sharing options...
lopburi3 Posted February 13 Share Posted February 13 7 minutes ago, BenStark said: then it would be easy to go to a real optician and get a prescription, and compare that one with the one you get from the shop. You do not use an optician to obtain a prescription (I hope). Link to comment Share on other sites More sharing options...
BenStark Posted February 13 Share Posted February 13 2 minutes ago, lopburi3 said: You do not use an optician to obtain a prescription (I hope). My prescription is done by the shop where I buy my glasses, but I understand already that you want to play the, you should use the correct English term for everything. So I should have said optometrist. Fine for you now? 1 Link to comment Share on other sites More sharing options...
lopburi3 Posted February 13 Share Posted February 13 3 minutes ago, BenStark said: My prescription is done by the shop where I buy my glasses, but I understand already that you want to play the, you should use the correct English term for everything. So I should have said optometrist. Fine for you now? Actually not all shops will even have an optometrist (this is a new degree field for Thailand) so best to make sure if using a shop. 2 Link to comment Share on other sites More sharing options...
Popular Post NoDisplayName Posted February 13 Popular Post Share Posted February 13 1 hour ago, Bangkok Barry said: Yes they did the exam, and I have the prescription on a credit card sized card. And I had in mind doing exactly as you say. But i think a check at the hospital is the first step to take. Hey! You might be in Bangkok! Take the canal boat to Asoke Pier and have your eyes examinated at Rutnin by a real doctor. They'll give you the presciption on a card. Use that to order from Zenni next time. 1 2 Link to comment Share on other sites More sharing options...
Bangkok Barry Posted February 13 Author Share Posted February 13 1 hour ago, uttradit said: My glasses cost 8,000 baht and are great. They saw you coming at 20,000 baht. Depends on the type of lens and prescription you have, doesn't it. One size doesn't fit all. 1 1 Link to comment Share on other sites More sharing options...
Bangkok Barry Posted February 13 Author Share Posted February 13 1 hour ago, uttradit said: Do another eye test? And if the first test was wrong? Ever tried getting a refund from a Thai company? 1 Link to comment Share on other sites More sharing options...
uttradit Posted February 13 Share Posted February 13 Just now, Bangkok Barry said: And if the first test was wrong? Ever tried getting a refund from a Thai company? Adjust the lenses obviously. Are you not capable of solving basic problems? 2 2 Link to comment Share on other sites More sharing options...
uttradit Posted February 13 Share Posted February 13 2 minutes ago, Bangkok Barry said: Depends on the type of lens and prescription you have, doesn't it. One size doesn't fit all. Well I have owned at least 6 pairs and never paid 20,000 baht. When you receive them you wear them in the shop to make sure all is ok before final payment. Normally a deposit of 50% is paid upfront. Not sure why you paid 100% and never checked they were ok first. 1 Link to comment Share on other sites More sharing options...
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