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Sending food back to the kitchen?


sqwakvfr

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The thing is very simple here, as there are ground rules foe how to serve food world wide. It just doesn´t cut it to say that is not how it´s done here. Dining and restaurants are hospitality businesses, which have a certain code for professionalism.

 

If diners at a table order food at the same time, they shall also receive their food at the same time, so that they can enjoy their dinner together. if the diners at the table order appetizers, main courses, side orders and desserts they should be served:

  • Appetizers
  • Main courses + side orders
  • Desserts

Anything else is to be seen as a bad service seen from the perspective of international level. Sure, if Thailand doesn´t want to be seen as a country who cares about their visitors and customers, that will be totally up to them. However, it can never been seen as a good service from owners, chefs or other restaurant personal who cares for there diners culinary experience.

 

Same if you order a certain dish, with a certain which how it should be cooked, and it arrives as something that is not cooked that way, you will have the right to send it back. Sure, if you go to a very low quality restaurant out in nowhere, you might need to have more tolerance with certain mistakes, but you should not need to. I also know that we are all different, in the way how much we accept and what we are reacting on. That is also up to the specific individual.

However, to get food served in the wrong way, order and/or have it served without being properly cooked can never be excused with that´s the way they do it. It´s just very poor respect for diners and only a wish that they eat as quick as possible, pay and get out.

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1 hour ago, Gottfrid said:

The thing is very simple here, as there are ground rules foe how to serve food world wide. It just doesn´t cut it to say that is not how it´s done here. Dining and restaurants are hospitality businesses, which have a certain code for professionalism.

 

If diners at a table order food at the same time, they shall also receive their food at the same time, so that they can enjoy their dinner together. if the diners at the table order appetizers, main courses, side orders and desserts they should be served:

  • Appetizers
  • Main courses + side orders
  • Desserts

Anything else is to be seen as a bad service seen from the perspective of international level. Sure, if Thailand doesn´t want to be seen as a country who cares about their visitors and customers, that will be totally up to them. However, it can never been seen as a good service from owners, chefs or other restaurant personal who cares for there diners culinary experience.

 

Same if you order a certain dish, with a certain which how it should be cooked, and it arrives as something that is not cooked that way, you will have the right to send it back. Sure, if you go to a very low quality restaurant out in nowhere, you might need to have more tolerance with certain mistakes, but you should not need to. I also know that we are all different, in the way how much we accept and what we are reacting on. That is also up to the specific individual.

However, to get food served in the wrong way, order and/or have it served without being properly cooked can never be excused with that´s the way they do it. It´s just very poor respect for diners and only a wish that they eat as quick as possible, pay and get out.

Nah, that’s not true.

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