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Is Bolt taxi drivers scamming you?


Eaglekott

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Yesterday I took a Bolt taxi from home to Sukhumvit, I choose Taxi 130-171 Baht and it say meeter plus 20 Baht. The normal Bolt and Bolt economy were all busy.

My GPS said it would be a 45 min trip with tolls and 1h 5 min with out tolls.

I choose to use tolls. I thought 20 minutes faster could be worth 50 baht and I would be there in good time.

Bolt app stated 171 baht when I started the trip. I was checking the GPS on the way and twice the taxi driver choose a path on the highway that added 15 minutes each to the estimated time. Then when we drove off the highway we ended up having to drive long i the direction towards Lumpini in very heavy basically standing still traffic and then u turn and go back. Totally the 45 minutes trip took 1 hour and 40 minutes. 

Taxi driver even stopped by the road and bought some food from a street vendor. When I at last arrived very late he demanded 266 baht, instead of the 171 initially said by the application.

 

I have a feeling he intentionally took there longer slower routes to fuel the price. By the way so didn't he use the meeter in the Taxi, he just took the price from Bolt app

 

Never before have I payed more than about 160 baht for this trip. I hope this was a one time experience.

 

Anyone else that has experienced this?

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The only times when the Bolt drivers try to cheat is when they turn aroung and ask to pay extra that is not included on the app. I usually politely refuse and then complain against the crook on the application. Happened many times in Hua HIn where the Bolt drivers were now and them quite agressive and rude and never even bothered to get out an help to unload all the goods I usually had when comming back from the mall.

 

If not. these taxi apps are fare better then the taxi meter or tuk tuks that are plainy a mafia and a bunch of cheats in Thailand who nevertheless seem to have far to much support in many media.

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I've never used bolt.  But the couple of apps I have used.  It shows the fare before you accept it.  There would be no benefit for the driver to take a longer route.  Of course these don't use meters, just a set fee.

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20 minutes ago, UKJASE said:

is the fare the app gives u an estimation, or the exact price? 

 

i have never used bolt, only grab

I have used BOLT a few times, the price on the app is the price you pay

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19 hours ago, Eaglekott said:

Anyone else that has experienced this?

 

I avoid the 'regular taxi' option in these Apps as it then nudges us towards the privateers rather than regular taxi's, this helps avoid much of the BS and stunts a regular taxi driver attempts to pull - it's just in their blood !!!... 

 

BUT... sometimes I found 'Thainess' to have slipped in... I book ride which is accepted, then don't see the vehicle moving for 5 mins or more... and I have to cancel.

I assume either driver took the ride while stopping off to eat and figured I'd wait for him. 

 

OR, the driver didn't want the journey but has to accept as he is one of those nearby and as per their terms they have to accept so many rides that come up on their driver app - when they don't want the ride they just wait us out without moving forcing us to cancel. 

 

In this case (with the Op) I suspect the Driver didn't know the area, ended up the wrong way, tried to recover... took longer then thought as the journey was longer he wanted more money.

 

 

I've just started using the premium options more to avoid the BS.

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