13 hours ago, sikishrory said:

I don't have this issue yet with kbank. I did ask them though and they said people with 50k limit can just do back to back 50k transfers to move more?

Does this not work? 

No, as there is a 50k per day limit.

300k would take you 6 days to transfer, or you can go into a branch and do it in one time (with fees unless same bank in same province).

4 minutes ago, pdebuck456 said:

No, as there is a 50k per day limit.

300k would take you 6 days to transfer, or you can go into a branch and do it in one time (with fees unless same bank in same province).

 

No there is not.

 

I had set my " daily transaction limit on K Plus" to 5 million.

 

I just changed it to 3 million, and that completed without a face scan.

I then switched it back to 5 million, and had to do a face scan. Did that and it said completed, and my limit is back to 5 million

On 7/20/2025 at 2:50 PM, pdebuck456 said:

Sitting together with an aquaintance who last week went in to update all the needed info at the Kbank branch, as per the pop-up he was receiving in his app, asking him to go and do so.

 

Simcard in his name (with last passport number on the Dtac system), passport, and at the Kasikorn bank they did the full update, scanned face with their tablet etc.

 

Day after he noticed all his limits were severely reduced, before the update he had 250,000 Baht total daily limit, 50,000 Baht daily atm cash withdrawal and a max of 50,000 Baht per time transfer.

It was because the 50K Baht per transfer limit that he went in thinking that after the face scan update he could bring that limit higher (up to the 250K Baht total daily limit), als his rent is 63K Baht and he had to split it everytime in a 50K and a 13 K transfer.

 

Immediately after they did all those updates his cash withdrawal is now limited to 20K Baht, his total transactions through K plus is limited to 50K Baht daily, so now he has to split his 63K rental over two days, instead of just two transfers right after each other.

 

Also his ATM spending limit (paying at a terminal in a shop) is now limited to 20K Baht (found out after wanting to pay his new laptop).

 

Basically limiting his account to being pretty darned useless...

 

He kindly allowed me to take some pictures of what actually pops up in his K plus app (can't make screenshots), the accountnr. is sufficiently annomized anyway.

 

Below the system saying that indeed the face scan thingy is verified with the bank:

 

Below where he wants to change the 50,000 daily limit to 100,000, it will then in red say the max is 50,000 Baht.

Following the advice and doing the search on their website only explains that you should be able to bring it up to 5 million in the exact same way he is trying to do per the below screenshot!

 

When he wants to change the spending limit of the ATM higher, it says he should be able to increase to a max of 500,000 Baht.

 

However, with any value over 20,000 he gets below error pop-up.

 

 

So he went last friday to the bank (where I was trying to open an account, without success) where they assisted him with calling to the K-Contact center, where they informed him that those are the new rules for accounts held by foreigners.

They are not yet applied to all accounts, but when you go into the bank to update whatever information (do the face scan, update sim card ownership, ...) the system will automatically apply the new, unchangeable limits.

 

Apparently this automatic changing of limits was started only very recently (as in only a few days/weeks).

 

So what the OP writes is totally correct, all the other posters stating that they can change limits might be correct for the timebeing, but in the near future all foreign held accounts will be getting the reduced limits applied as well.

 

Utterly ridiculeous, along with the fact that apparently they now only allow new (close to useless) accounts to be opened when holding at least a Non imigrant B visa along with workpermit.

Non-O, with all upporting documents such as certiicate of residence from immigration is just flat out refused (not just KAsikorn, every bank).

According to staff this a government order, which came together with the very same max. limits, and not just bank policy...

 

 

The answer is on the screen:

2 hours ago, CallumWK said:

Then how was I able to transfer 800K in one go if the limit is 50K?

As I wrote in my latest post:

 

The new policies are rolled out one customer a time. 

First, new accounts.  Then customers who,  for any reason,  have to change something (e.g. they bought a new phone, so had to install the app on the new phone). Not every action by the customer triggers the new policies (an update of the app has no consequences,  as of yesterday 9pm).

She repeatedly told me, every customer is treated individually. 

This explains why we see so many different experiences from posters.

 

The final aim are daily limits, that cannot be changed: 20,000 cash from ATM, 49,999 transfer in app.

 

BTW 028888888 greeted me with an automated message that service has been "suspended".

I was told,  no,  it doesn't mean,  Kbank is bankrupt. Neither does it mean my account,  my app or access to my money has been suspended. Neither does it mean,  call center won't talk to me anymore. 

I wax told "This message is for all customers" - from your friendly neighbourhood bank. 

 

 

And as you can see no such thing mentioned as contact your branch

2 minutes ago, Lorry said:

As I wrote in my latest post:

 

See my post above, and below from screenshot taken 5 minutes ago

The KPlus app on my phone behaves exactly the same as @CallumWK describes. I can set the daily transaction limit up to a max of 5,000,000 baht after doing a face scan. 

Decreasing the daily limit doesn't seem to require authorisation via a face scan. My "face per transaction" limit is also set to 50K, so transfers of more that 50K baht require a face scan to authorise the transaction.

5 minutes ago, Lorry said:

As I wrote in my latest post:

 

The new policies are rolled out one customer a time. 

First, new accounts.  Then customers who,  for any reason,  have to change something (e.g. they bought a new phone, so had to install the app on the new phone). Not every action by the customer triggers the new policies (an update of the app has no consequences,  as of yesterday 9pm).

She repeatedly told me, every customer is treated individually. 

This explains why we see so many different experiences from posters.

 

The final aim are daily limits, that cannot be changed: 20,000 cash from ATM, 49,999 transfer in app.

 

BTW 028888888 greeted me with an automated message that service has been "suspended".

I was told,  no,  it doesn't mean,  Kbank is bankrupt. Neither does it mean my account,  my app or access to my money has been suspended. Neither does it mean,  call center won't talk to me anymore. 

"This message is for all customers" - from your friendly neighbourhood bank. 

 

And what you think about this? You think I'm hallucinating?

Just now, CallumWK said:

 

See my post above, and below from screenshot taken 5 minutes ago

You don't get it.

For many people (myself included) there are no changes at all.

For other people,  there are existential changes (a foreign friend now lives without a bank account, money is kept in the room).

That's why posters' experiences are so different. 

Just now, Lorry said:

You don't get it.

For many people (myself included) there are no changes at all.

For other people,  there are existential changes (a foreign friend now lives without a bank account, money is kept in the room).

That's why posters' experiences are so different. 

 

No you don't get it

 

11 minutes ago, Mutt Daeng said:

The KPlus app on my phone behaves exactly the same as @CallumWK describes. I can set the daily transaction limit up to a max of 5,000,000 baht after doing a face scan. 

Decreasing the daily limit doesn't seem to require authorisation via a face scan. My "face per transaction" limit is also set to 50K, so transfers of more that 50K baht require a face scan to authorise the transaction.

 

I highly suspect that those who experience the issues don't have their phone number registered correctly.

Maybe still old passport number with the internet provider, old passport with the bank or another error

34 minutes ago, Lorry said:

 

 

 

 

The final aim are daily limits, that cannot be changed: 20,000 cash from ATM, 49,999 transfer in app.

 

 

strange i am under that 50 000 face scann setting , but i could change the ATM settings to this ones  (even not needed that level)

 

17 minutes ago, CallumWK said:

I highly suspect that those who experience the issues don't have their phone number registered correctly.

That's what I thought.

I thought all these complaining AN posters are senile idiots.

So I called Kbank to hear a confirmation of my suspicion,. 

I was very surprised when she told me all those posters are right, and that things changed since July 2.

 

I personally know someone who did all the correct bureacracy: face scan ok, SIM identical with bank account,  WP ok.

The bank closed the account anyway (and confiscated the money).

1 minute ago, Lorry said:

I was very surprised when she told me all those posters are right, and that things changed since July 2.

 

So why things didn't change for me.

You see my detailed screenshots with the date of today. You think they are photoshopped, or that I'm a Thai?

3 minutes ago, Lorry said:

The bank closed the account anyway (and confiscated the money).

 

That is the biggest lie I have ever heard. Banks don't confiscated money, even when they close the account, until there is a criminal act involved

1 minute ago, CallumWK said:

 

So why things didn't change for me.

You see my detailed screenshots with the date of today. You think they are photoshopped, or that I'm a Thai?

i suppose you are on the waiting list .... still to do .....too many costumers on the Bank's

3 hours ago, CallumWK said:

 

Then how was I able to transfer 800K in one go if the limit is 50K?

 

And the facial recognition is for amouns over 50K, and I reset my limits

do you actually read posts in their entirety before posting. YOU transferred your 800k, according to you on July 2nd, if you go back and read MY posts you will see that I clearly stated the 50k daily transaction limit came into effect on July 8th. Facial recognition has NOTHING to do with the NEW 50k daily transaction limits imposed on ALL Thai bank accounts held by foreigners from July 8th onwards, until the restriction is dropped.

I also had preset transaction limits, but when these NEW daily limits were implemented my preset transaction limits were overridden and replaced with the 50k daily limit. To get my daily transaction limits reset I MUST visit my branch as access to that portion of the settings in the app has been blocked whilst these limitations are in effect. 

8 minutes ago, TigerandDog said:

do you actually read posts in their entirety before posting. YOU transferred your 800k, according to you on July 2nd, if you go back and read MY posts you will see that I clearly stated the 50k daily transaction limit came into effect on July 8th. Facial recognition has NOTHING to do with the NEW 50k daily transaction limits imposed on ALL Thai bank accounts held by foreigners from July 8th onwards, until the restriction is dropped.

I also had preset transaction limits, but when these NEW daily limits were implemented my preset transaction limits were overridden and replaced with the 50k daily limit. To get my daily transaction limits reset I MUST visit my branch as access to that portion of the settings in the app has been blocked whilst these limitations are in effect. 

 

I posted screenshots of TODAY, which one don't you get

 

 

1 minute ago, CallumWK said:

 

I posted screenshots of TODAY, which one don't you get

 

you've really missed the point haven't you, and have zero understanding of these NEW daily transaction limits that superceded any already in place daily transactions, that came into effect ON JULY 8TH.  Also not all banks have facial recognition for foreign account holders. Neither of the 2 banks I'm with do.

On 7/21/2025 at 9:12 AM, pdebuck456 said:

Try and go buy a computer, a TV at powerbuy, washing machine at homepro, ....anything over 20,000 Baht.

They are not set up to get payment by a bank transfer (regular staff does not have access to the bankaccounts to verify your payment, is likely a head/senior accountant at headoffice which goes home at 5pm) smaller shops like motorbikeshops might be more flexibele.

 

 

 

 

I use my credit card.

14 minutes ago, TigerandDog said:

you've really missed the point haven't you, and have zero understanding of these NEW daily transaction limits that superceded any already in place daily transactions, that came into effect ON JULY 8TH.  Also not all banks have facial recognition for foreign account holders. Neither of the 2 banks I'm with do.

 

I sent you screenshots from today 22 July. Do you agree that is 14 days after 8 July?

 

I also just called Kbank support on the app, and they confirmed I could transfer 5 million baht in one transaction TODAY

 

THere is only 1 bank that has no facial recognition, and that is SCB, all others have it.

 

UOB still waves it, some banks it doesn't work properly, but it is activated.

 

With Kbank and Krungsri it works very well.

 

 

2 minutes ago, CallumWK said:

 

I sent you screenshots from today 22 July. Do you agree that is 14 days after 8 July?

 

I also just called Kbank support on the app, and they confirmed I could transfer 5 million baht in one transaction TODAY

Until they activate your new limits to comply with the new BoT regulations.

You have a screenshot today showing you can increase to 5 million, and we have a screenshot limiting us to 50,000 Baht.

No amount of calling to the K-center could change that limit apart from telling these are the new limits for foreign held accounts by order of the BoT. 

I totally believe you can do 5 million, just no idea for how long more.

6 hours ago, CallumWK said:

 

So why things didn't change for me.

You see my detailed screenshots with the date of today. You think they are photoshopped, or that I'm a Thai?

I can explain it for you - and I did that, read my posts. 

But I can't understand it for you. 

6 hours ago, CallumWK said:

That is the biggest lie I have ever heard

The last poster who told me I lied retracted his accusation later. 

But maybe "confiscated" sounds too harsh?

The bank just kept the money (it wasn't much,  but still...).

5 minutes ago, Lorry said:

I can explain it for you - and I did that, read my posts. 

But I can't understand it for you. 

 

Neither can I for you.

I'm busy right now, but in the next few hours I'm gonna transfer 100K from my Kbank app to an account with another bank, and post the screenshot here. 

Will you believe me then? I ask because it will involve quite some handling to take the screenshot, since the app doesn't allow sxcreenshots, so please confirm that you will accept it.

 

10 minutes ago, Lorry said:

The last poster who told me I lied retracted his accusation later. 

But maybe "confiscated" sounds too harsh?

The bank just kept the money (it wasn't much,  but still...).

 

Banks do not confiscate funds without criminal suspicions, and a simple report to OCPB or BoT would get that refunded right away.

But since you say it was a small amount, I'm sure you are aware that if an account is below a certain balance for a certain period, the bank will deduct a fee every month, until the account is empty.

Are you sure that is not is what happened?

5 minutes ago, CallumWK said:

Will you believe me then?

I believe you. Really. 

I said already,  I myself are not affected at all.

 

How many times must I and other posters tell you it's every customer different now? That's what Kbank told me, and that's what you coin see on AN.

15 minutes ago, CallumWK said:

But since you say it was a small amount, I'm sure you are aware that if an account is below a certain balance for a certain period, the bank will deduct a fee every month, until the account is empty.

Are you sure that is not is what happened?

I am sure this is not what happened. 

I know these rules quite well, because another foreign friend has an almost-dormant account at this bank. (The account that was closed down was an active account and received a monthly salary).

 

The difference is, he is from a big, rich country.  The friend whose account was closed is from a "shíthole". So, no way to complain higher up (the amount wasn't worth it anyway).

It's not the first time I experience how staff at this bank treats subhumans from shítholes as opposed to foreigners from rich countries. 

3 minutes ago, Lorry said:

The difference is, he is from a big, rich country.  The friend whose account was closed is from a "shíthole". So, no way to complain higher up (the amount wasn't worth it anyway).

 

OCPB is thailand based consumer protection , and I have used them multiple times with positive result.

Used them against mulitinational companies iin Thailand

9 minutes ago, CallumWK said:

 

OCPB is thailand based consumer protection , and I have used them multiple times with positive result.

Used them against mulitinational companies iin Thailand

Thx.

But do you think a Burmese laborer, for example,  could complain there?

9 minutes ago, Lorry said:

Thx.

But do you think a Burmese laborer, for example,  could complain there?

 

Why not? It is the Thai consumer protection for complaints against Thai companies. Doesn't matter where you are from.

They have an office in every cityhall .

3 minutes ago, CallumWK said:

 

Why not? It is the Thai consumer protection for complaints against Thai companies. Doesn't matter where you are from.

They have an office in every cityhall .

Good to know, and thx for the information.

But for Burmese? Laotians?  Khmer? Africans?

I have seen how Bangkok Thais treat Khmer (of Thai nationality), quite disgusting.  Just like we treat recent immigrants in  my home-country.