If you have a Nationwide UK account, they'll automatically post a new debit card to your registered address in Thailand a few weeks before the old one expires. If you request a new card reader, they will also post that. Again, like most UK banks, you can't open new accounts if you are a non-resident in the UK.

1 hour ago, Madgee said:

If you have a Nationwide UK account, they'll automatically post a new debit card to your registered address in Thailand a few weeks before the old one expires. If you request a new card reader, they will also post that. Again, like most UK banks, you can't open new accounts if you are a non-resident in the UK.

Same for me with my UK HSBC bank account. I told HSBC that I had moved to Thailand permanently over a decade ago and registered my Thai address and telephone number with them. They also post replacement Visa credit & debit cards to my Thai address  just before the old ones expire.

I have account with Santander will they post my new debit card to Thailand. ?  From the UK.

2 hours ago, harry94 said:

I have account with Santander will they post my new debit card to Thailand. ?  From the UK.

Santander will not typically post your debit card to an address abroad; they will send it to the UK address they have on record.

Thank you Member.  Santander UK have my address as Thailand  and say not a problem me living in Thailand . yes I see from a security point of  view  on them sending my new card . I suppose I will just have to see what happens .

On 11/17/2025 at 9:58 AM, OJAS said:

 

This appears to be consistent with my recent dealings with Wise as previously set out in this thread, but could you provide a link to this statement, please, since an online search for it on my part has drawn a blank?

 

Or is this something which someone at their end has told you over the phone?

 

Either way, sounds potentially worrying for those who are reliant on Wise for their 40k or 65k monthly IMM transfers. Thank goodness I was able to switch to 800k in the bank for my retirement extensions some time ago!

 

  Sorry for the tardy reply. 

 

Yes, the helpline explained the restriction to me over the phone - no link to it in writing. 

On 11/18/2025 at 6:04 AM, Mutt Daeng said:

That doesn't sound right to me. My Wise account was opened using my Thai address (I no longer have a UK address). Two of my UK pensions are paid directly into my Wise GBP account each month and then I transfer the money from the Wise GBP account to my Kasikorn account. I did one such transfer yesterday as normal. Another UK pension is paid into my UK HSBC account which I then send to my Kasikorn account via Wise. The only anomaly I have encountered by having a Thai address is that I cannot get a Wise debit card.

It doesn't sound right to me either but 100% I could not get the cash from WISE (based on my Thai address from driving license) into SCB here (nor to my wife's account at SCB) for the reason they told me according to their helpline. I don't know why you can, I am envious, perhaps it is that my account is newly set up. 

 

WISE helpline did say they would allow me to get the money held with them back to the UK account it came from & thankfully, in making that return they did not notify my UK bank of my Thai address (phew).  

Was visiting the UK in October and opened a Revolut account, told them that I was not Tax Resident in UK but was Tax Resident inThailand and was only temporary resident in the UK [Which was True, albeit only for a 3 week holiday], they accepted the UK address without verification and posted the Debit Card to me, the only verification they needed was a copy of my passport and a live face scan to match the passport to my face.  

 

After this, I advised my mate who was visiting UK in November to open an account with them before he got to the UK and have the Debit Card sent to his parent's house where he was visiting... No problems opening the account or recieving the card.

 

 

If the OP wants a "Bricks and Mortar" Bank Account, most of the UK High Street Banks have offshore accounts [Though not all support Thai addresses, I know Lloyds does] plus Standard Bank seems to come highly recommended on the Expat sites.

 

4 hours ago, 503726 said:

It doesn't sound right to me either but 100% I could not get the cash from WISE (based on my Thai address from driving license) into SCB here (nor to my wife's account at SCB) for the reason they told me according to their helpline. I don't know why you can, I am envious, perhaps it is that my account is newly set up. 

 

WISE helpline did say they would allow me to get the money held with them back to the UK account it came from & thankfully, in making that return they did not notify my UK bank of my Thai address (phew).  

What currency is the "cash" in your Wise account hold? Is it GBP?

Money from the UK goes into my Wise GBP balance. Then from the GBP balance to my Thai Kasikorn or KrungThai bank account. I've never heard of any other UK expat having the same issue that you are experiencing. See my GBP Wise balance here

 

Hi Mutt Daeng

The WISE account in my name received a test transaction in GBP(£) from my UK bank. I requested a transfer in Baht to my bank at SCB in Thailand. The transaction request requested the home address of the accountholder which I entered. My WISE account takes my address from my Thai driving license which uses syntax with slight differences to the syntax SCB uses (i.e. one refers to a soi, the other the soi and Thanon name, one refers to province as BKK, the other Bangkok). WISE confirmed the transaction was sent before confirming it had been returned by SCB.

 

I exhaustively enquired into whether syntax errors might have caused the rejection at SCB and at WISE. SCB recommended that I ask WISE to use a SWIFT transfer request to make the transfer, WISE insisted that they do not make transfers using that process etc. You the picture - of being pig in the middle but not giving up finally the WISE helpline finally said "Hang on, its not the syntax - you are registered with us as resident in Thailand and we are not allowed to make transfers between accounts in Thailand" (don't ask me why it was the SCB end that apparently bounced the transfers each and every time, SCB could not explain, nor could WISE helpline say how a Thai resident might use their service - it sounded like a self defeating business model - BUT WISE did allow me to get my money back.  

 

I guessed that most people here have opened their WISE account based on a UK address & therefore WISE can transfer from a UK resident account to an account at a Thai bank. Is that your situation? Was your WISE account opened based on a UK residence & did you subsequently then register it to a Thai address (using a Thai driving license or similar)? 

 

I would like to use WISE for its exchange facilities but my real interest is in finding a way to have a lump sum paid to me based on my current address etc but without it having to go into a Thai bank that will scrutinise transfers back to the UK over 50,000 baht. Really, I'd like it to go into my UK bank but I struggle to support its address now with utility bills etc sufficiently for the pension administrator. I'd really like an account the money could go to before deciding how much comes here. I'll be finding that the tax free element of a UK pension is taxed here next and the benefit can not be used in the UK without justification at a level of 50k baht. 

14 hours ago, 503726 said:

Hi Mutt Daeng

The WISE account in my name received a test transaction in GBP(£) from my UK bank. I requested a transfer in Baht to my bank at SCB in Thailand. The transaction request requested the home address of the accountholder which I entered. My WISE account takes my address from my Thai driving license which uses syntax with slight differences to the syntax SCB uses (i.e. one refers to a soi, the other the soi and Thanon name, one refers to province as BKK, the other Bangkok). WISE confirmed the transaction was sent before confirming it had been returned by SCB.

 

I exhaustively enquired into whether syntax errors might have caused the rejection at SCB and at WISE. SCB recommended that I ask WISE to use a SWIFT transfer request to make the transfer, WISE insisted that they do not make transfers using that process etc. You the picture - of being pig in the middle but not giving up finally the WISE helpline finally said "Hang on, its not the syntax - you are registered with us as resident in Thailand and we are not allowed to make transfers between accounts in Thailand" (don't ask me why it was the SCB end that apparently bounced the transfers each and every time, SCB could not explain, nor could WISE helpline say how a Thai resident might use their service - it sounded like a self defeating business model - BUT WISE did allow me to get my money back.  

 

I guessed that most people here have opened their WISE account based on a UK address & therefore WISE can transfer from a UK resident account to an account at a Thai bank. Is that your situation? Was your WISE account opened based on a UK residence & did you subsequently then register it to a Thai address (using a Thai driving license or similar)? 

 

I would like to use WISE for its exchange facilities but my real interest is in finding a way to have a lump sum paid to me based on my current address etc but without it having to go into a Thai bank that will scrutinise transfers back to the UK over 50,000 baht. Really, I'd like it to go into my UK bank but I struggle to support its address now with utility bills etc sufficiently for the pension administrator. I'd really like an account the money could go to before deciding how much comes here. I'll be finding that the tax free element of a UK pension is taxed here next and the benefit can not be used in the UK without justification at a level of 50k baht. 

Not sure what's going on here with you. The only think I can think of is that you are somehow sending GBP to a Wise THB balance and then you are trying to send THB (rather than GBP) from Wise to your SCB account - which you cannot do.

My Wise account was opened using my Thai address & phone number from day 1.

Money is sent to my Wise GBP balance by my pension providers and also myself from my UK HSBC account using a UK sort code and account number provided by Wise.

Wise holds that money in GBP.

Then I instruct Wise to send GBP from the Wise GBP balance to my Kasikorn or my Krungthai account.

Wise then applies their charges and converts the remaining GBP into THB and deposits it into my chosen Thai bank account.

It would be useful if you could post suitably redacted screenshot(s) showing your Wise balance setup as as per my screenshot above.

On 11/22/2025 at 12:26 PM, harry94 said:

I have account with Santander will they post my new debit card to Thailand. ?  From the UK.

They emailed me to say they weren't sending a new card as i didn't use the old one. If you had a UK address, a family member, they could take a photo of both sides and message you, that's what i do if the image isn't available on the app

On 12/5/2025 at 4:11 PM, 503726 said:

I guessed that most people here have opened their WISE account based on a UK address & therefore WISE can transfer from a UK resident account to an account at a Thai bank. Is that your situation? Was your WISE account opened based on a UK residence & did you subsequently then register it to a Thai address (using a Thai driving license or similar)? 

 

I'm trying to figure out the way forward with this too, as recently transfers are being sent back due to details not matching. Name is identical so I can only assume it's the Thai address on local accounts not matching the UK address on Wise account. Is the solution to change the Thai bank address to match the UK address on Wise?