I have a 1000 Mbps plan. Through the router interface, the speed to NT Bangrak is shown as 930 Mbps, but through web services like speedtest.net, it’s only 330 Mbps to NT Bangrak. The measurement system is the same in both cases - Ookla. What should I do?

Of course they are, that's what all ISPs do

What can you do - nothing. I use CAT - find it's faster but you're getting throttled regardless.

Update:
 

Technicians from TOT came by and gave me their new router as a gift (Wi-Fi 6). The speed went up to 900 Mbps.
They said they didn’t do any special configuration, but the problem is solved — I’m happy.

So the problem was the Wifi link ?

5 hours ago, johng said:

So the problem was the Wifi link ?

If so a key detail he forgot to mention.........and if actually getting 900 on wifi he is doing very well.

11 hours ago, anyone said:

Through the router interface, the speed to NT Bangrak is shown as 930 Mbps,

The way I read this is that the speed test app thingy on the router web page ( built in to the router web page)  showed that it could achieve a high speed..ie router directly to the NT test server via the fibre cable.

But when using a web browser on phone or Pc the speed was slower I assume because of a 'problem' with Wifi either on the router or the phone/pc.

A new router with 'better' wifi ?  solved the problem ?

Just because you pay for 1000Mbps, doesn't mean your machine can get 1000Mbps to use.

A few things come into play.

For instance, on my machine, if I use a different CPU the figure alters, at the mo getting 930 Mbps, on the 15 year old triggers broom PC, before, same machine with an overclocked different CPU and board, 950 Mbps, with other lesser CPU's, was in the 700's.....🫡

Just showing off 😁
Go to fast.com to check your internet speed.

Most WiFi on the market are far from reaching numbers like 900 Mbit/s. More than state of the art. Can only be wired.

 

14 hours ago, johng said:

A new router with 'better' wifi ?  solved the problem ?

 

It’s just a standard router (Wi-Fi 6 or Wi-Fi 7), priced under 5,000 baht (like double Asus).
My monthly plan costs about 640 baht.

https://shopee.co.th/TP-LINK-(EX511)-AX3000-Dual-Band-WiFi-6-Router-i.74778579.41451188559
This one was a gift (cheap, only 1,800 baht).

38 minutes ago, KhunBENQ said:

Most WiFi on the market are far from reaching numbers like 900 Mbit/s. More than state of the art. Can only be wired.

Just checked

WiFi 6 under certain configurations can reach such rate.

But does your device have such an interface?

No special configuration is needed — just the username and password (and, of course, the appropriate plan). If the speed is still low, you should contact your provider. (Their technicians came to me about 20 hours after I called.)
Fast.com is a separate website for testing your internet speed, not part of your router’s interface.

Should wi fi be the same as wired speeds.

 

1 Gbps wired and less than a metre away on my phone . wifi 690mbps. Is that normal ?

1 hour ago, NE1 said:

Should wi fi be the same as wired speeds.

 

1 Gbps wired and less than a metre away on my phone . wifi 690mbps. Is that normal ?

Wi-Fi is always slower, so yes, that’s normal.

My result  with the lowest cost plan from ToT/NT

LAN connection not Wifi

 

 

2.4Ghz Wifi   with an old Android phone.

 

5 hours ago, NE1 said:

1 Gbps wired and less than a metre away on my phone . wifi 690mbps. Is that normal ?

Not unusual at all.

5m from an access point with 1GB down and on 5GHz connection I was getting anywhere from 6-700Mbps but on a laptop with wifi 6 (AX) hardware.

Speed will also depend on the phone capability - both mine only run AC not AX so cannot get anywhere near to that.

 

For me Fast generally delivers a higher speed than other speedtests. 

Also pure speed is not the only metric to look at. Latency can be very important depending on what you are doing and in some cases it is worth reducing the speed on the router to improve latency - think people who game a a lot.

Anybody interested may want to run the test here -

https://www.waveform.com/tools/bufferbloat