Photo via ThaiRath

A Chon Buri food vendor is under scrutiny for refusing to refund a 1,260 baht overpayment by a customer, leading to a potential legal dispute. The incident began on January 13 when a customer named Chonnanee accidentally transferred 1,400 baht instead of the owed 140 baht for a meal. Despite initial assurances of returning the money, the vendor has since become unresponsive, prompting Chonnanee to file a police complaint on January 20.

Chonnanee visited the vendor's stall with her aunt, 49-year-old Nongnuch, to enjoy a meal that totaled 140 baht. After realizing her mistake at home, Chonnanee promptly contacted the vendor who acknowledged the excess amount. The vendor initially pledged to refund the overpaid amount within a few days, claiming the money had already been spent on personal expenses.

Persistent efforts to reach an agreement were met with silence as the vendor ceased communication. Attempts to collect the refund in person failed when the stall was found closed. The vendor later attributed her inability to settle the refund to illness and requested further delays. However, continued non-response and a dare to seek legal action left Chonnanee with no choice but to contact the police.

The incident has tarnished Chonnanee's view of the vendor, especially given her long-standing patronage. Despite the escalating dispute, Chonnanee expressed hope for a resolution, even offering to accept instalment payments if necessary. Policymakers and authorities will likely become involved if the vendor remains uncooperative, potentially complicating her business prospects, reported The Thaiger.

Key Takeaways

• A customer in Chon Buri is seeking a refund after overpaying 1,260 baht.

• The vendor admits the mistake but claims financial difficulty, prompting legal involvement.

• Chonnanee hopes for reconciliation, despite the vendor's lack of response.

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Adapted by ASEAN Now from The Thaiger 2026-01-21

 

 

Sounds like a lot of work for the Thai police. Big investigation this one. Like looking for a needle in a haystack. 😂

Just get free food for a week!

I dont want to give it back.....what a loser the vendor is.

2 hours ago, blaze master said:

I dont want to give it back.....what a loser the vendor is.

Thailand don't do refunds, but this seems a bit much!

The BIB's will come to her rescue, yeeeaah.

Just another reason electronic money in it's various forms sucks

If you're stupid enough to use a QR code scan to pay for meal at a Mom & Pops restaurant - well, sucks to be you for being a moron. Use cash for crying-out-loud. However - this falls under the Thai Civil and Commercial Code and the seller must return the money as there was no contractual obligation that covers the over-payment. However, reality is that TIT (This Is Thailand). If the seller refuses repayment, this would have to be escalated to small claims court. It depends how far the payee wishes to push the issue. The court will want mediation, which in this case the cops provide. But if the seller still refuses, the case will be settled my a Thai count in favor of the payee.

Sorry folks, but this is a really big and dangerous crime. Just look at the security screen that the police officer has had to put up to protect himself from his potential assailants!

6 minutes ago, connda said:

If you're stupid enough to use a QR code scan to pay for meal at a Mom & Pops restaurant - well, sucks to be you for being a moron.

When paying by QR code at a local shop you will have to enter the amount manually. Sucks to be you if didn't know that.

35 minutes ago, connda said:

However - this falls under the Thai Civil and Commercial Code and the seller must return the money as there was no contractual obligation that covers the over-payment. However, reality is that TIT (This Is Thailand). If the seller refuses repayment, this would have to be escalated to small claims court. It depends how far the payee wishes to push the issue. The court will want mediation, which in this case the cops provide. But if the seller still refuses, the case will be settled my a Thai count in favor of the payee.

If they want people to take part in their digital payment paradise, they need to aggressively enforce this. I'm come close a couple of times in making the same type of mistake. If people don't have the assurance that they won't lose a bunch of money due to a typo, they'll quit using it.

Just how difficult is it to check what you have done? Don’t we check when we are using cash? This is no different. Look at the phone, look at the cash register, and if they are the same, press enter.

It doesn’t take a lot of skill.

I think everybody should avoid using that vendor, hit her where it hurts most in the pocket,

33 minutes ago, davb said:

If they want people to take part in their digital payment paradise, they need to aggressively enforce this. I'm come close a couple of times in making the same type of mistake. If people don't have the assurance that they won't lose a bunch of money due to a typo, they'll quit using it.

I've actually done that mistake and overpaid 10k(!) at a venue I frequent often. It was promptly returned the next night. I've been more careful since, but yes the system is wide open to typos and worse (let's say you're drunk and a vendor decides to take advantage - nothing stopping them from typing big numbers in). Been going back to cash since for payments I have to type in the amount - if I have to type **** in I might as well go to an ATM.

P.S. And don't get me started on broke foreigners who claim they stopped carrying cash because they pay for everything with QR. I can't count how many times I paid for a bottle fully expecting them to hand me cash for their share, then they whip out the "I don't have cash, can I pay you with QR" excuse. I view it as a lesson learned and just stop hanging out with them - go mooch somewhere else.

38 minutes ago, FolkGuitar said:

Just how difficult is it to check what you have done? Don’t we check when we are using cash? This is no different. Look at the phone, look at the cash register, and if they are the same, press enter. It doesn’t take a lot of skill.

Over hunderds of times you WILL have typos, especially if drunk or distracted. The problem here isn't the typo - it's that the vendor willingly chose to not return it.

10 hours ago, connda said:

It depends how far the payee wishes to push the issue. The court will want mediation, which in this case the cops provide. But if the seller still refuses, the case will be settled my a Thai count in favor of the payee.

The seller is the payee. I think you mean payer.