Is it normal for Thai Railways to just rip you off when you cancel a ticket. I cancelled our 3 return tickets from Bangkok to Chiang Mai and within seconds they disappeared from the app with no trace . No refund ....NOTHING

No rip off identified.

Outcome unknown.

Bought then cancelled within seconds is a guy making mistakes

I think you may get a 30% refund. But it would be far better to ask SRT for confirmation.

1 hour ago, Upnotover said:

I think you may get a 30% refund. But it would be far better to ask SRT for confirmation.

Easier said than done. From outside the country anyway. And by the time I get to Thailand the cheaters will have spent the cash. Ripped of pre arrival...

3 hours ago, Usnh said:

Is it normal for Thai Railways to just rip you off when you cancel a ticket. I cancelled our 3 return tickets from Bangkok to Chiang Mai and within seconds they disappeared from the app with no trace . No refund ....NOTHING

What app did you use?

If booked with the SRT dticket website you should get maximum 30% back. Check your payment card account in a month or so.

On 3/3/2026 at 9:44 PM, treetops said:

What app did you use?

If booked with the SRT dticket website you should get maximum 30% back. Check your payment card account in a month or so.

Yes. I am carrying that western mindset that wants everything settled immediately. Just got to chill out an mai pen ray !

During my 20 years of retirement in Thailand. I regularly used SRT between Chiang Mai, Lampang, Bangkok and Sunghi Kolok. Back in those days I was always issued with a paper ticket.

Smartphones and Apps were not invented! Never any problems with paper tickets which could be easily processed.

For reference Google 6/3/2026 -

Yes, the State Railway of Thailand (SRT) issues paper tickets when purchased directly at station ticketing counters. However, they heavily promote using E-Tickets

No further comment from me.

On 3/3/2026 at 6:20 PM, Usnh said:

s it normal for Thai Railways to just rip you off when you cancel a ticket. I cancelled our 3 return tickets from Bangkok to Chiang Mai and within seconds they disappeared from the app with no trace . No refund ....NOTHING

On 3/3/2026 at 9:18 PM, Usnh said:

Easier said than done. From outside the country anyway. And by the time I get to Thailand the cheaters will have spent the cash. Ripped of pre arrival...

22 hours ago, Usnh said:

Yes. I am carrying that western mindset that wants everything settled immediately. Just got to chill out an mai pen ray !

Seems with your attitude you have chosen the wrong country. Go elsewhere, with your mindset it will only get worse.

On 3/3/2026 at 6:20 PM, Usnh said:

Is it normal for Thai Railways to just rip you off when you cancel a ticket. I cancelled our 3 return tickets from Bangkok to Chiang Mai and within seconds they disappeared from the app with no trace . No refund ....NOTHING

call 1690 they will help you!

On 3/3/2026 at 9:18 PM, Usnh said:

Easier said than done. From outside the country anyway. And by the time I get to Thailand the cheaters will have spent the cash. Ripped of pre arrival...

I recommend that you just stay home.

On 3/6/2026 at 5:05 PM, marin said:

Seems with your attitude you have chosen the wrong country. Go elsewhere, with your mindset it will only get worse.

Pattaya is full of losers and they love it

Got to stick up for Thai railways here.

Just been on a trip,Pattaya Tai- Chiang Mai solely by train.

No buses,taxis or motorbike taxis.

10 train journeys,191 baht.The last journey Lamphun to Chiang Mai 5 baht.

I love the SRT.

OP should read the 'not so fine print' when making purchases.

9 hours ago, Keeenok Powell said:

Got to stick up for Thai railways here.

Just been on a trip,Pattaya Tai- Chiang Mai solely by train.

No buses,taxis or motorbike taxis.

10 train journeys,191 baht.The last journey Lamphun to Chiang Mai 5 baht.

I love the SRT.

So do I, but not quite as much in recent years.

Sadly, gone are the days when you could walk along the train to the old wooden bodied restaurant cars to enjoy a hot, Thai dinner, freshly prepared by chefs in the kitchen car using woks. Uniformed waiters served the food with chilled bottles of Beer Chang if that was your desire. None of the aircraft style packaged meals back then! (fortunately). Happy memories.