Just received an SMS from KBank that from May (no date) 2026 you will need to scan a "whatever they are called" with the KBiz app to access the KBiz website. Just logged into the website as per usual password.

However the wife did not receive the SMS so thought it might just be for farangs. So tried to log into the wife's KBiz account and up came the scan thing. She has the KPlus app on her phone but that does not work with the scan thing. She has been told that she cannot download the KBiz app because she already has the KPlus app, that she doesn't use.

I find it very hard to understand the KBank logic. So sometime this month, or next, I will not be able to log into my accounts on the website. So will need to find another bank that does not have this rubbish.

Edited May 15May 15 by GreasyFingers
addition

9 minutes ago, GreasyFingers said:

I find it very hard to understand the KBank logic

Not just kasikorn, most Thai banks.

"I find it very hard to understand the KBank logic"

They are all the same, and I have given up on them.

Last year, Kbank made me buy a new phone and spend a week visiting different offices to keep the app running.

After 7 months, they changed their mind and asked me to do all this again.

Sorry, no.

After decades of banking through the internet, I don't have that anymore.

Big advantage: if somebody asks me to send them some money, I must honestly say that I cannot do it.

Same here...

Needed to pay a bill, wanted to log onto the Kbiz portal and was greeted with a big QR code, to be scanned with the Kbiz app.

Only, when I opened the account, the kbiz app was not available to foreigners!

Luckily a Thai employee in my company (accountant) to which I gave the needed authorizations for transfering smalle amounts of money registered the app when we started, so he could do the payment.

On the page of Kbiz when you get the QR code, it looks like now they can register the app for foreigners, but you first have to go into the branch to go do the facescan.

Now, I do not mind the upgrade in security, I always found the OTP sms message as the only 2 factor authentication kind of week as security on a company account allowing relatively big transfers (for Thailand anyway).

What I do mind and a tad pissed of about, is that there was zero warning, no e-mail, no sms message and nothing on the Kbiz website when I last made a transfer (just a few weeks ago).

As I am not in country at the moment, had I not had given that authorization given to my accountant, my account would have been defacto blocked until i would have been able to go into the branch and do the facial stuff etc...

That account of my Thai employee is pretty limited though...

10 hours ago, pdebuck456 said:

Same here...

Needed to pay a bill, wanted to log onto the Kbiz portal and was greeted with a big QR code, to be scanned with the Kbiz app.

Only, when I opened the account, the kbiz app was not available to foreigners!

Luckily a Thai employee in my company (accountant) to which I gave the needed authorizations for transfering smalle amounts of money registered the app when we started, so he could do the payment.

On the page of Kbiz when you get the QR code, it looks like now they can register the app for foreigners, but you first have to go into the branch to go do the facescan.

Now, I do not mind the upgrade in security, I always found the OTP sms message as the only 2 factor authentication kind of week as security on a company account allowing relatively big transfers (for Thailand anyway).

What I do mind and a tad pissed of about, is that there was zero warning, no e-mail, no sms message and nothing on the Kbiz website when I last made a transfer (just a few weeks ago).

As I am not in country at the moment, had I not had given that authorization given to my accountant, my account would have been defacto blocked until i would have been able to go into the branch and do the facial stuff etc...

That account of my Thai employee is pretty limited though...

I rarely use Kbiz these days as the app is better for my needs. But reading your post I thought I'd try and login and see if anything had changed. Went to the website login page, no sign of any QR code, entered usual name and password and was in my account like normal. Strange how there's no consistency in these things.

10 hours ago, pdebuck456 said:

I always found the OTP sms message as the only 2 factor authentication kind of week as security on a company account allowing relatively big transfers

What worries me is that my Australian bank has no problem with an OTP for transfers, so why do Kasikorn go to another level that makes it harder to do transfers. Are they not capable of picking up fraud or are they working on something else to restrict our control over our money.

7 minutes ago, Upnotover said:

I rarely use Kbiz these days as the app is better for my needs. But reading your post I thought I'd try and login and see if anything had changed. Went to the website login page, no sign of any QR code, entered usual name and password and was in my account like normal. Strange how there's no consistency in these things.

As I said in my original post I got the SMS but could still log in as usual. My wife did not get any SMS but her log in changed. The no consistency is a worry to me from such a large organization.

Before this I received a SMS and email informing me my transfer etc limits had changed to 50,000 baht. They have been that amount for the last couple of years so no change. Went into the website to check if the limits had changed but got a graphic that my maximum transfer, in bold, was 49,999 baht, but in small print underneath it was 50,000 per day.

They appear to have no control over detail.

Question, what is the difference between the Kbiz and the K+ application? I can do all my banking with the K+ app. I have additional access to my account with Kbiz website but use it very rarely.

19 minutes ago, bravo19 said:

Question, what is the difference between the Kbiz and the K+ application? I can do all my banking with the K+ app. I have additional access to my account with Kbiz website but use it very rarely.

I do not know as I never use either of them. That is why it is so annoying to have to use one to log into the website.

I got the SMS from K bank yesterday

'From May 2026, K BIZ website login and transaction approval will require K BIZ App. Visit any KBank branch with your passport, passbook, and this SMS to verify identity and register face scan, then download via App Store/Play Store and activate K BIZ App.'

Also got an email with this information 6th May 2026 🤮

47 minutes ago, bravo19 said:

Question, what is the difference between the Kbiz and the K+ application?

I believe the difference is Kbiz is accessed with a web browser

K+ is an application on your phone.

I'm hoping they have done a typical Thai 'miscommunication' and that the app is not required to access the web based Kbiz just an optional extra authentication method.

I really don't want to use the K+ app at all !!

47 minutes ago, johng said:

I believe the difference is Kbiz is accessed with a web browser

K+ is an application on your phone.

I'm hoping they have done a typical Thai 'miscommunication' and that the app is not required to access the web based Kbiz just an optional extra authentication method.

I really don't want to use the K+ app at all !!

When I tried to log into my wife's account a scan thing came up and you had to use the KBiz app to scan it to access the website. The scan function on the K+ did not work.

Ahh I just had a light bulb moment 💡 perhaps they now have a Kbiz app

and a K+ app

Still I hope an app is not 'required' to log in to the web version and its just a misunderstanding...wishful thinking.

21 minutes ago, johng said:

Ahh I just had a light bulb moment 💡 perhaps they now have a Kbiz app

and a K+ app

Still I hope an app is not 'required' to log in to the web version and its just a misunderstanding...wishful thinking.

They have the two apps, each independant. Why would they do that?

12 minutes ago, GreasyFingers said:

They have the two apps, each independant. Why would they do that?

ha ha a classic T.i.T moment I've no idea why they would do that.

On 5/15/2026 at 1:46 PM, GreasyFingers said:

Just received an SMS from KBank that from May (no date) 2026 you will need to scan a "whatever they are called" with the KBiz app to access the KBiz website. Just logged into the website as per usual password.

However the wife did not receive the SMS so thought it might just be for farangs. So tried to log into the wife's KBiz account and up came the scan thing. She has the KPlus app on her phone but that does not work with the scan thing. She has been told that she cannot download the KBiz app because she already has the KPlus app, that she doesn't use.

I find it very hard to understand the KBank logic. So sometime this month, or next, I will not be able to log into my accounts on the website. So will need to find another bank that does not have this rubbish.

Maybe it's a new Bank of Thailand regulation to enhance overall security?

7 hours ago, scorecard said:

Maybe it's a new Bank of Thailand regulation to enhance overall security?

How can it enhance security? My money is more secure not having a bank app on my phone.

50 minutes ago, GreasyFingers said:

How can it enhance security? My money is more secure not having a bank app on my phone.

The banking phone apps are more secure than using a web browser on a computer. Mobile apps are sandboxed and run in isolated environments and scan the device for vulnerabilities and the apps won’t run if the device is compromised. Whereas a web browser is vulnerable to malicious extensions that can log keystrokes and copy cookies.

26 minutes ago, novacova said:

The banking phone apps are more secure than using a web browser on a computer. Mobile apps are sandboxed and run in isolated environments and scan the device for vulnerabilities and the apps won’t run if the device is compromised. Whereas a web browser is vulnerable to malicious extensions that can log keystrokes and copy cookies.

There was a report on here a few months back by a Swiss bank, UBS but not sure, that detailed the vulnerabilities of both systems so neither is secure.

If you carry your phone it is more likely to be stolen or lost than my computer and I only carry enough cash in my wallet for every day needs so having it stolen is no big deal. Unless you are Superman you could be forced to use your phone to drain your account.

Edited May 17May 17 by GreasyFingers

6 hours ago, GreasyFingers said:

If you carry your phone it is more likely to be stolen or lost than my computer and I only carry enough cash in my wallet for every day needs so having it stolen is no big deal. Unless you are Superman you could be forced to use your phone to drain your account.

Bingo.

The odds of losing my desktop PC are remote.

On 5/16/2026 at 9:34 AM, GreasyFingers said:

What worries me is that my Australian bank has no problem with an OTP for transfers, so why do Kasikorn go to another level that makes it harder to do transfers. Are they not capable of picking up fraud or are they working on something else to restrict our control over our money.

That may be something to do with the fact that none of the Australian banks have provided a platform for money-laundering and fraud, that has been allowed to grow unchecked here for maybe the last 5 years at least? Some Thai banks have been illegally funnelling money to foreign agents through proxy account holders, and some employees at certain branches have allowed non-resident foreigners to open accounts solely to send billions or baht overseas illegally.

The BoT is just starting to play catch up, so when it comes to banking here, I would be prepared for things to get a lot more difficult for ALL foreigners, including those with long-standing, clean accounts.

4 minutes ago, NanLaew said:

That may be something to do with the fact that none of the Australian banks have provided a platform for money-laundering and fraud, that has been allowed to grow unchecked here for maybe the last 5 years at least? Some Thai banks have been illegally funnelling money to foreign agents through proxy account holders, and some employees at certain branches have allowed non-resident foreigners to open accounts solely to send billions or baht overseas illegally.

The BoT is just starting to play catch up, so when it comes to banking here, I would be prepared for things to get a lot more difficult for ALL foreigners, including those with long-standing, clean accounts.

Good appraisal and when do you think they will catch up (I won't hold my breath).

7 hours ago, GreasyFingers said:

There was a report on here a few months back by a Swiss bank, UBS but not sure, that detailed the vulnerabilities of both systems so neither is secure.

I recall reading something similar, but the main point was that browser vulnerabilities are greater than app ones.

7 hours ago, GreasyFingers said:

if you carry your phone it is more likely to be stolen or lost than my computer and I only carry enough cash in my wallet for every day needs so having it stolen is no big deal. Unless you are Superman you could be forced to use your phone to drain your account.

Unless one hasn't set up automatic device lock, a stolen or lost smartphone is a lot harder to 'crack' than a stolen laptop. Also, if the apps are kept updated and are properly set up with the owner's biometrics, it would be impossible for bad actors to open them.

On 5/15/2026 at 1:46 PM, GreasyFingers said:

So sometime this month, or next, I will not be able to log into my accounts on the website. So will need to find another bank that does not have this rubbish.

Unfortunately you'll probably find that ALL banks in Thailand have got us by the short and curlies on this matter - most likely at the behest of their regulators in the Bank of Thailand, I suspect. To the best of my knowledge, none of them, apart from Kasikorn and Bangkok Bank, still offer internet banking services to their personal account holders. And Bangkok Bank have, unfortunately, ceased making their online facility available to new subscribers since last July:

https://ibanking.bangkokbank.com/Register/SignUp.aspx

Incidentally, when I opened a new account with Kasikorn a few months ago (thankfully before they introduced their ridiculous new requirement for foreign applicants to provide evidence of a current home country address), I was informed that I would not be able to use their internet banking service (presumably through Kbiz???), but instead would have to make do with their K+ app.☹️

Edited May 17May 17 by OJAS

2 hours ago, OJAS said:

To the best of my knowledge, none of them, apart from Kasikorn and Bangkok Bank, still offer internet banking services to their personal account holders.

Bank of Ayudhya (yellow bank) still has online banking services through the PC.

I’m amazed so many people use a computer for banking when the convenience of having a phone app that does everything, is simpler and has better security is readily available!

11 hours ago, Ricohoc said:

Bank of Ayudhya (yellow bank) still has online banking services through the PC.

Yes, as I recall, they did make their business online service available to existing users of their personal service after they'd pulled the plug on the latter. However, even though I already held a personal account with them, I was told that I couldn't enrol for their business service as I hadn't previously subscribed to their personal service.

Edited May 18May 18 by OJAS

On 5/16/2026 at 6:49 PM, GreasyFingers said:

They have the two apps, each independant. Why would they do that?

I thought the K BIZ phone app was only needed by SMEs and the like. For the rest of us K PLUS is all we need. K BIZ is also confusingly the web site we K PLUS users may access their accounts but they work independently? If I set up a K BIZ web site transfer I get sent a OTP by SMS, whereas if I try same transfer on K PLUS there is usually facial recognition involved. I have never seen any requirements to install K BIZ phone app myself so don't plan on doing so.

7 minutes ago, Digitalbanana said:

I thought the K BIZ phone app was only needed by SMEs and the like. For the rest of us K PLUS is all we need. K BIZ is also confusingly the web site we K PLUS users may access their accounts but they work independently? If I set up a K BIZ web site transfer I get sent a OTP by SMS, whereas if I try same transfer on K PLUS there is usually facial recognition involved. I have never seen any requirements to install K BIZ phone app myself so don't plan on doing so.

I have only reported what has been sent to me by KBank. We will see what happens.

On 5/15/2026 at 1:46 PM, GreasyFingers said:

Just received an SMS from KBank that from May (no date) 2026 you will need to scan a "whatever they are called" with the KBiz app to access the KBiz website. Just logged into the website as per usual password.

However the wife did not receive the SMS so thought it might just be for farangs. So tried to log into the wife's KBiz account and up came the scan thing. She has the KPlus app on her phone but that does not work with the scan thing. She has been told that she cannot download the KBiz app because she already has the KPlus app, that she doesn't use.

I find it very hard to understand the KBank logic. So sometime this month, or next, I will not be able to log into my accounts on the website. So will need to find another bank that does not have this rubbish.

i use the K BAnk app , and was recently sent a notice that the online/(not mobil use was offically renamed KBIZ I can open it on my laptop and if I'm out and about I can use the Kbank app or just by using a bookmark on my web browser go on the KBIZ site,,,,