Voip Call : Can Hear Them, They Can't Hear Me !

[Trevor]

I have a slowish broadband connection in the UK running at 128 down, 88 up and am trying to make inland telephone calls via Voipstunt and Voipdiscount. I connect immediately and can hear the other party perfectly but they cannot hear me at all. The microphone works, in fact it's a new headset using jack plugs.

What could the problem be? I suspect the internet speed may not be enough. Thanks.

Edited December 13, 2007 by Trevor

[Maestro]

...it's a new headset

Have you double-checked your settings, for example in Voipdiscount: Tools, Options, Sound Devices.

If you are also signed up to Skype, make a test Skype call there to test your new headset.

--

Maestro

[londonthai]

yes, for the last 3 weeks of using voipdiscount to thailand the connection is erratic, even with my 4gb (or so) broadband.

something to do with voipdiscount or with thai internet cables - suspect the second, because call to the other countries are ok

[zzSleepyJohn]

I have a slowish broadband connection in the UK running at 128 down, 88 up and am trying to make inland telephone calls via Voipstunt and Voipdiscount. I connect immediately and can hear the other party perfectly but they cannot hear me at all. The microphone works, in fact it's a new headset using jack plugs.

What could the problem be? I suspect the internet speed may not be enough. Thanks.

I've been using VOIPDiscount for over 4 months now, so have recently exhausted my 120 days free calls, and am now wondering whether to renew it or not. Have used it both from UK and from Thailand, and had some very good calls and some hopeless ones. A lot of the hopeless ones were as you describe, with me hearing the caller OK, but they either not hearing me at all, or only getting me badly broken up.

Sometimes redialling results in a better connection, sometimes not. Sometimes I've had to resort to Skypeout to get an acceptable connection, which seemes to indicate that the contention ratio is a lot better on Skypeout, and their lines don't freeze out so much.

For some of my time in UK, I only had a dialup connection, but found I could successfully set up Phone2Phone VOIPDiscount calls *from* the number I wanted to speak to *to* my landline number. Once dialledup on the internet and logged in to VOIPDiscount, I press the Phone2Phone Call button, and then quickly disconnect from the internet to allow my phone line to be free to receive the incoming call. I've had excellent quality on these Phone2Phone calls because they of course completely bypass one's local internet connection. They cost €0.05 to set up but you can speak free for an hour. I suggest you try Phone2Phone connections yourself and this should establish whether the one-way speech problem is in your computer or in the VOIPDiscount network.

But my impression is that VOIPDiscount's call quality has gone downhill recently, and that's why I'm wondering whether it's worth renewing with them.

+ SJ