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Posted

I have a trip booked to Koh Phangan around New Years with my family (6 persons in total).

I just got a notice from Airasia saying they have changed the return flight from Surat Thani to BKK from 12:30 to 10:45am.

And basically all the travel agents we have called to arrange transportation from the island to the airport in Surat Thani are saying they cannot guarantee we'll make the 10:45 flight on time.

Thai airlines have a flight at 11:30 which all the travel agents say we could make on time. But we called air asia and they will not give as a refund, stating that they think it's fine if they change the flight time, even if we can no longer be on the flight! What should i do, any suggestions?

Posted
I have a trip booked to Koh Phangan around New Years with my family (6 persons in total).

I just got a notice from Airasia saying they have changed the return flight from Surat Thani to BKK from 12:30 to 10:45am.

And basically all the travel agents we have called to arrange transportation from the island to the airport in Surat Thani are saying they cannot guarantee we'll make the 10:45 flight on time.

Thai airlines have a flight at 11:30 which all the travel agents say we could make on time. But we called air asia and they will not give as a refund, stating that they think it's fine if they change the flight time, even if we can no longer be on the flight! What should i do, any suggestions?

I don't know how long that trip to Surat airport usually takes but looks like a night boat is available from Koh Phangan back to Surat. Screws up your last night on the island but makes your flight.

Songserm Express

Tel. 077-377704

Night Boat from Surat Thani to Koh Phangan

Surat Thani Koh Phangan

23:00 6:00

Night Boat from Koh Phangan to Surat Thani

Koh Phangan Surat Thani

22:00 4:00

http://www.songserm-expressboat.com/en.php

Mac

Posted
I have a trip booked to Koh Phangan around New Years with my family (6 persons in total).

I just got a notice from Airasia saying they have changed the return flight from Surat Thani to BKK from 12:30 to 10:45am.

And basically all the travel agents we have called to arrange transportation from the island to the airport in Surat Thani are saying they cannot guarantee we'll make the 10:45 flight on time.

Thai airlines have a flight at 11:30 which all the travel agents say we could make on time. But we called air asia and they will not give as a refund, stating that they think it's fine if they change the flight time, even if we can no longer be on the flight! What should i do, any suggestions?

I don't know how long that trip to Surat airport usually takes but looks like a night boat is available from Koh Phangan back to Surat. Screws up your last night on the island but makes your flight.

Songserm Express

Tel. 077-377704

Night Boat from Surat Thani to Koh Phangan

Surat Thani Koh Phangan

23:00 6:00

Night Boat from Koh Phangan to Surat Thani

Koh Phangan Surat Thani

22:00 4:00

http://www.songserm-expressboat.com/en.php

Mac

Thanks for the suggestion, but we're already paid for the hotel.

I think we are just going to take the 5am boat and hope that it doesn't leave too late.

Posted
Thanks for the suggestion, but we're already paid for the hotel.

I think we are just going to take the 5am boat and hope that it doesn't leave too late.

Doesnot look agood idea.

The previous post shows the boat taking 6 to 7 hours.

If you are lucky you may see the plane taking off when you are docking.

Posted

Call the hotel and see if they can arrange a boat ride. If not then ask about a refund because of flight changes. If not then eat the expense of that one night and leave one day early for Surat Thani, Spend a night at an exceptable hotel in said city.

Spend a nice evening at the river in Surat Thani and get up late. Then board your flight with ease.

LLL :o

Posted
Call the hotel and see if they can arrange a boat ride. If not then ask about a refund because of flight changes. If not then eat the expense of that one night and leave one day early for Surat Thani, Spend a night at an exceptable hotel in said city.

Spend a nice evening at the river in Surat Thani and get up late. Then board your flight with ease.

LLL :o

good post, sound advice.

OP it's much nicer to travel in a relaxed state than to be getting up early, tired, stressing about missing flights, extra costs etc. That'll end up leaving a bad taste about the trip overall.

On the positive side for Air Asia, they notified you plenty in advance, I have had them send me SMS text the day before!

Posted

In the end we were able to get Airasia to give us a refund for the return flights to Bangkok. And have booked tickets instead with Thai airlines at 5pm, so can take our time getting to Surat Thani.

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