Online Bill Payment

[Tarragona]

I tried to pay my True internet bill online but the bill reference has 13 digits and the Kasikorn system comes up with a message saying it accepts up to 12 digits. I continued with my customer account no. which is 12 but in the end I didn't hit the confirm button as there was only one set of reference details.

Anyone else using this and having the same problem?

[lopburi3]

Do not use but did use BBL phone banking and had no problem with 13 digits so you might try using the phone service of Kasikorn and see if that works.