As a side note, according to people on the pantip forums, TrueMove knew ahead of time that there wouldn't be enough units. Especially since originally Apple announced that they would be available for sale August 9th or later. I read that there are only 3,500 units for 10,000 paid deposits (which makes me wonder why they kept taking people's money if they knew they didn't have the product). Thus all the people who reserved a specific pickup date later than this Friday (28th) are pushed back. TrueMove has called many who live outside Bangkok to push them back as well. The official date is "in a week or two" but employees are telling people, "no later than the end of Sept".

What True did is take the iPhones and hand them out in BKK. They didn't honor your queue position - if you were not in BKK, tough luck! Saved some shipping costs, I assume?!?! TIT. True is a horrible company. Not going to sign any plans with them, that's for sure.

I used the True WiFi once, got it via promotion, and it was just terrible, slower than my EDGE setup via phone. No thanks.

Yes. They asked people if they would mind waiting until later so that other people in Bangkok could receive their units first (regardless of queue position) since there were not enough units for Day 1 in Bangkok. They offered them a "genuine leather case" valued at ~1000 baht for their indefinite wait. However, if you refused, then your only option is to get your money back.

Some guy drove 2.5hrs to the nearest TrueMove shop to reserve his a couple weeks ago only to get a call the night before saying that he was out of luck. If he wanted his money back, he would have to drive back out there again to collect his money or wait until "no later than the end of Sept." They couldn't even mail him a check. If he chose the refund option, he would have to wait about one month for the money to be transfered back into his bank account. This guy said he felt like he was being treated like the child of the second wife (haha... i suppose that's a thai euphemism for "ugly step child" or "second class citizen")

TRUE = Amateur hour in Thailand. Another completely unreliable company over here.