I Want To Change Internet Connection

[johntou]

That's it. I've had my fill of TOT with no connection most evenings, and rarely a connection at the weekend. Most of the time I want to use the internet, in fact. I will take this opportunity while I am connected to ask, does anybody have a recommendation for an internet connection provider? Internet speed is not an issue for me, but I would like one that will connect when I want to browse. I live in Rayong.

[gotlost]

CAT CDMA

[Pib]

If your poor internet connection is caused by a faulty TOT line or residence internal wiring "and" any new internet provider you sign up with will still be using the TOT line to get the DSL connection to your residence, then you are probably not going to be happy with the new internet provider either. Have you checked the signal to noise and attenuation values for your current connection, as that would give you a very good indication of whether it a "physical phone line" problem or TOT's internet servers. I'm on TOT also here in Bangkok, have a good quality TOT line and no connection problems. Just try to be sure you don't have a physical line problem (i.e., bad connection, poor wiring, etc). And of course, it could also be a problem with your DSL modem or computer drivers.

[JusMe]

I'm in Rayong province, living in Ban Phe, and have TOT. Rarely a problem, unless there's a storm when often the power goes before the internet.

When I did have a problem, TOT sent a truck out to see about checking the lines.

[johntou]

The plot thickens... Yesterday I phoned TOT to complain. They said they would check my connection. 10 minutes later I am online. I have had internet connection since then. Very unusual to be connected on Friday evening. I will hope for the best. So far, so good.

[Pib]

Since they fixed it so quick it kinda sounds like they did some magic through resetting your profile/settings on their server/DSLAM circuits, because if it was a line/junction box problem they sure ain't going to get a technician dispatched to find and fix a line problem in 10 minutes.

Recommend you still go into your modem's setup menu and look for the page that gives you the signal to noise and attenuation values for your current connection...pay most attention to the download values. See the pinned topic that talks about ADSL for more info. Glad to hear you are fully back on line. Cheers.

[johntou]

I'm almost wandering off-topic, but I am trying to access my modem to find S/N and attenuation levels. I am following steps I found online, and have reached the stage where I have my default gateway ip. I have entered this number into my search engine, and get lots of results, none of which are obviously going to give me access to my modem. I have opened some of them, and they just seem to be describing the connection between the number and various modems. None of them ask me for a password to my modem. Am I doing the right thing, or is one of these sites for me, and I haven't spotted it? Thanks for any help.

Still online! Usually the weekend is a no-'net zone for me. TOT must be able to conjure up some powerful magic!

[siamect]

I'm almost wandering off-topic, but I am trying to access my modem to find S/N and attenuation levels. I am following steps I found online, and have reached the stage where I have my default gateway ip. I have entered this number into my search engine, and get lots of results, none of which are obviously going to give me access to my modem. I have opened some of them, and they just seem to be describing the connection between the number and various modems. None of them ask me for a password to my modem. Am I doing the right thing, or is one of these sites for me, and I haven't spotted it? Thanks for any help.

Still online! Usually the weekend is a no-'net zone for me. TOT must be able to conjure up some powerful magic!

The Ip should be something like 192.168.1.1 or 192.168.0.1 (or less common 10.xx.xx.xx or possibly 172.xx.xx.xx)

These ranges are used fro private subnets like the one in your home...

Can you please tell me what ip you tried with?

Martin

[johntou]

I'm almost wandering off-topic, but I am trying to access my modem to find S/N and attenuation levels. I am following steps I found online, and have reached the stage where I have my default gateway ip. I have entered this number into my search engine, and get lots of results, none of which are obviously going to give me access to my modem. I have opened some of them, and they just seem to be describing the connection between the number and various modems. None of them ask me for a password to my modem. Am I doing the right thing, or is one of these sites for me, and I haven't spotted it? Thanks for any help.

Still online! Usually the weekend is a no-'net zone for me. TOT must be able to conjure up some powerful magic!

The Ip should be something like 192.168.1.1 or 192.168.0.1 (or less common 10.xx.xx.xx or possibly 172.xx.xx.xx)

These ranges are used fro private subnets like the one in your home...

Can you please tell me what ip you tried with?

Martin

192.168.1.1 I get lots of results in a web search for this, but I can't see anything that gives me info on my router. (Still online, as you can see. Truly remarkable.)

[siamect]

192.168.1.1 I get lots of results in a web search for this, but I can't see anything that gives me info on my router. (Still online, as you can see. Truly remarkable.)

Click on this http://192.168.1.1

or this http://192.168.0.1

Martin

[Pib]

Did "you" actually setup your modem with your User ID and password when TOT gave you the modem? If so, it would be the same IP address you used at that time. Still got the manual for the modem which will give you the logon info?.

Unless you changed some starting IP addresses in your router/modem earlier, whatever IP address you initially used will work. If it's the BiPac 5210S RC (which TOT issued me), then http://192.168.1.1 will get you to the ADSL modem's logon page....and your SNR and Attn values will be under the Status menu at the bottom of the Status menu page. The "downstream" SNR and Attn values are the most important.

Also, you shouldn't be "searching" for above 192.168.1.1 like in doing a google search, but actually entering the number like it's a web page you want to go to.

Additionally, if your ADSL modem hooks to a "separate" wirelss router and then your computer makes a wireless connection to the router, you may want to try hooking your computer directly from the computer's RJ45 jack to the modem---taking your separate router out of the picture. I've experienced some cases where I just could not reach my modem going through my wireless router (even when my internet connection is working just fine); but I could "always" reach my ADSL's modem menu--with the correct IP address/same IP address I was using when the wireless router was in the loop--by doing a direct/cable connection from my laptop computer to my ADSL modem.

[thaimarcopolo]

CAT CDMA

Hi,

I have the Sierra Wireless Air Card 580 sold by CAT.

One year ago it was perfect, now to slow.

What can i do.

How to contact in the forum someone who "reply" ?

Thank you

[johntou]

I didn't set up my modem, and ,as yet, I haven't been able to find out which username or password was used.

The good news is, since my phone call to TOT, I have been able to go online at any time. Thanks to all who replied. If I have problems again, I will try to track down the username and password for my modem, and follow the advice given. Thanks again.