samtam Posted August 16, 2017 Share Posted August 16, 2017 Online reporting down today 16 August, in yet another failed attempt. Postal service to the rescue. Link to comment Share on other sites More sharing options...
ubonjoe Posted August 16, 2017 Share Posted August 16, 2017 3 minutes ago, samtam said: Online reporting down today 16 August, in yet another failed attempt. Postal service to the rescue. Just went on the site without a problem. https://extranet.immigration.go.th/fn90online/online/tm47/TM47Action.do Just noticed I no longer get the security warning. It seems they fixed the certificate problem that was causing it. Link to comment Share on other sites More sharing options...
PhuketRon Posted August 16, 2017 Share Posted August 16, 2017 For the first time since this online reporting started I was finally able to get the website to accept my application. I received notice today that it was rejected so off to Immigration tomorrow. Link to comment Share on other sites More sharing options...
TallGuyJohninBKK Posted August 16, 2017 Share Posted August 16, 2017 (edited) I did my 90-day report online today to BKK Immigration via Internet Explorer, and completed the online process without any problem about 2 p.m. Got the online acknowledgement and the "pending" application form to print out for record-keeping purposes. Edited August 16, 2017 by TallGuyJohninBKK Link to comment Share on other sites More sharing options...
mommysboy Posted August 16, 2017 Share Posted August 16, 2017 10 minutes ago, TallGuyJohninBKK said: I did my 90-day report online today to BKK Immigration via Internet Explorer, and completed the online process without any problem about 2 p.m. Got the online acknowledgement and the "pending" application form to print out for record-keeping purposes. I didn't have any problem doing the online application. It's just that it never progressed from pending. So I waited until the 90 days was due, and then went to the immigration office. So it appears to my mind that any problem is not merely limited to the initial application. I think we have established that regional issues may also be a factor. I can't imagine BKK will be a problem. 1 Link to comment Share on other sites More sharing options...
TallGuyJohninBKK Posted August 16, 2017 Share Posted August 16, 2017 18 minutes ago, mommysboy said: I think we have established that regional issues may also be a factor. I can't imagine BKK will be a problem. AFAIK, whenever the actual online 90-day reporting site has been functional, applications to the Bangkok office have been pretty much handled correctly to completion. I haven't heard of any/many post-application snafus with the online process for BKK. I think I've now done about 6 for BKK and all have been handled properly post-filing. Unfortunately, it's a lot of the other provincial offices who don't know, don't care, and/or don't participate in the online system where the problems seem to arise. 1 1 Link to comment Share on other sites More sharing options...
NE1 Posted August 16, 2017 Share Posted August 16, 2017 27 minutes ago, TallGuyJohninBKK said: Unfortunately, it's a lot of the other provincial offices who don't know, don't care, and/or don't participate in the online system where the problems seem to arise. That has hit the nail on the head. Link to comment Share on other sites More sharing options...
smedly Posted August 16, 2017 Share Posted August 16, 2017 Chon Buri (Joimtien) online is working fine and completing through to approval Link to comment Share on other sites More sharing options...
Evilbaz Posted August 17, 2017 Share Posted August 17, 2017 Phuket Immi approved my Online application on the expiry date of the last 90 day report. Luckily I did a last check before the missus left to file it. Link to comment Share on other sites More sharing options...
jor Posted August 17, 2017 Share Posted August 17, 2017 18 hours ago, smedly said: Chon Buri (Joimtien) online is working fine and completing through to approval I submitted my on-line application to Jomtien on 6th August and got an Approval email on 15th August but the status still shows as Pending, so it seems thst I will have to do it in person anyway. Link to comment Share on other sites More sharing options...
joealx Posted August 17, 2017 Share Posted August 17, 2017 (edited) On 8/2/2017 at 0:03 PM, Bangkok or bust said: I'm getting this message after I submit... What now? Am I headed to the office? The same thing happened to me after midnight today (Aug 18). I'm thinking it's the new card. I came back June 5th. Last year, It worked after I came back. Maybe it's because they're closed now. I'll try again when Immigration is open. Edited August 17, 2017 by joealx Link to comment Share on other sites More sharing options...
ubonjoe Posted August 18, 2017 Share Posted August 18, 2017 4 hours ago, joealx said: The same thing happened to me after midnight today (Aug 18). I'm thinking it's the new card. I came back June 5th. Last year, It worked after I came back. Maybe it's because they're closed now. I'll try again when Immigration is open. I assume you did not read my reply to that post. On 8/2/2017 at 0:15 PM, ubonjoe said: I means your record could not be found. I always get it due to 2 problems. My last entry was before 2013 and I have gotten a new passport since then. Check that you complete all the required fields correctly. Did you use the drop down menu for your nationality? Did you enter the entire entry card number you have to enter the first 2 letters of it. You only need to complete the fields with a * beside it. It has nothing to do with immigration being open or not. There are times though you will get that message if the system cannot access the database where the records are kept. Link to comment Share on other sites More sharing options...
joealx Posted August 18, 2017 Share Posted August 18, 2017 5 hours ago, ubonjoe said: I assume you did not read my reply to that post. It has nothing to do with immigration being open or not. There are times though you will get that message if the system cannot access the database where the records are kept. I received the message after the first page (continue), not the second where it's submitted. Link to comment Share on other sites More sharing options...
ubonjoe Posted August 18, 2017 Share Posted August 18, 2017 5 minutes ago, joealx said: I received the message after the first page (continue), not the second where it's submitted. I was writing about after you complete the first page. The system checks to verify you exist in the database. The info in it comes from entries to the country. I cannot do online reports because my entry was prior to 2013 when the database was created. Plus I also have a new passport which causes the same problem if you have not done an entry using it. The 2nd page is where you fill in info about your permit to stay info, address and etc. Link to comment Share on other sites More sharing options...
joealx Posted August 18, 2017 Share Posted August 18, 2017 6 minutes ago, ubonjoe said: I was writing about after you complete the first page. The system checks to verify you exist in the database. The info in it comes from entries to the country. I cannot do online reports because my entry was prior to 2013 when the database was created. Plus I also have a new passport which causes the same problem if you have not done an entry using it. The 2nd page is where you fill in info about your permit to stay info, address and etc. The message comes on immediate; there is no searching. Link to comment Share on other sites More sharing options...
ubonjoe Posted August 18, 2017 Share Posted August 18, 2017 6 minutes ago, joealx said: The message comes on immediate; there is no searching. It does not take long for the system to search for a few key words or numbers. Family name, passport number and nationality for example. Link to comment Share on other sites More sharing options...
nrasmussen Posted August 18, 2017 Share Posted August 18, 2017 My 90-day notification was due on 2017-08-22. I successfully submitted the notification online on 2017-08-08 using Safari with selected User Agent Internet Explorer 7. Approved on 2017-08-18 (also received e-mail). New notification date 2017-11-15. My local immigration office is Hat Yai, Songkhla. I'm happy . 1 Link to comment Share on other sites More sharing options...
Thailand Posted August 19, 2017 Share Posted August 19, 2017 18 hours ago, nrasmussen said: My 90-day notification was due on 2017-08-22. I successfully submitted the notification online on 2017-08-08 using Safari with selected User Agent Internet Explorer 7. Approved on 2017-08-18 (also received e-mail). New notification date 2017-11-15. My local immigration office is Hat Yai, Songkhla. I'm happy . Worked for you but nevertheless cutting it fine with 10 days to get approval. My mail in would have been sent in that period and the online submission cancelled. Hopefully they are going to get more efficient at giving approval. Link to comment Share on other sites More sharing options...
Tilacme Posted August 20, 2017 Share Posted August 20, 2017 I have just spent an hour on the website and couldn't get halfway down the first page as it keeps freezing up after every letter, and on the DOB year its keeps ignoring my date and putting in its own before freezing up. Will try again later. Link to comment Share on other sites More sharing options...
ubonjoe Posted August 20, 2017 Share Posted August 20, 2017 11 minutes ago, Tilacme said: I have just spent an hour on the website and couldn't get halfway down the first page as it keeps freezing up after every letter, and on the DOB year its keeps ignoring my date and putting in its own before freezing up. Will try again later. What browser are you using? I suspect you are not using IE or an extension on another browser to emulate it. Link to comment Share on other sites More sharing options...
Tilacme Posted August 20, 2017 Share Posted August 20, 2017 46 minutes ago, ubonjoe said: What browser are you using? I suspect you are not using IE or an extension on another browser to emulate it. Thank you. I am using Google Chrome. I tried to login to Sakonnakon immigration website and got a message that the site was down for maintenance so maybe its a national thing at the mo. Will try again later and use IE if no luck. Thank you again. Link to comment Share on other sites More sharing options...
ubonjoe Posted August 20, 2017 Share Posted August 20, 2017 15 minutes ago, Tilacme said: I am using Google Chrome. I use IE Tab on Chrome to access the site. Without it I get the same hangups you were getting. This link works for the site and skips the terms and conditions page. https://extranet.immigration.go.th/fn90online/online/tm47/TM47Action.do?cmd=acceptTerm Link to comment Share on other sites More sharing options...
Tilacme Posted August 21, 2017 Share Posted August 21, 2017 19 hours ago, ubonjoe said: I use IE Tab on Chrome to access the site. Without it I get the same hangups you were getting. This link works for the site and skips the terms and conditions page. https://extranet.immigration.go.th/fn90online/online/tm47/TM47Action.do?cmd=acceptTerm I used the IE Tab link you sent and the website responded and I managed to complete the 4 steps. The pull down options are very hard to read and I choose nationality as BRITSH hk at first and couldn't understand why it would not move to the next page. Once that was sorted I went through the pages okay. I have a TM ref number and now just wait for the email. Thank you again for your help. Link to comment Share on other sites More sharing options...
Billy Bloggs Posted August 21, 2017 Share Posted August 21, 2017 Ok got it all done this morning early like before 6am, but now it is just still pending and as Im going up country need to get it done before I go, how long does pending stand now. Link to comment Share on other sites More sharing options...
ubonjoe Posted August 21, 2017 Share Posted August 21, 2017 16 minutes ago, Billy Bloggs said: Ok got it all done this morning early like before 6am, but now it is just still pending and as Im going up country need to get it done before I go, how long does pending stand now. The pending can be there until it is approved. I would wait at least a week before starting to worry about it. When is your report due? You can report up to 7 days late. Perhaps you could do it when your return from your trip. Link to comment Share on other sites More sharing options...
Billy Bloggs Posted August 21, 2017 Share Posted August 21, 2017 Yeah hopefully that works I counted to 29th I get back on the 29th or a day later, no real date will depend on whar trains I can get back so should be all good. Just makes me nervous thats all like to get it done early. Link to comment Share on other sites More sharing options...
Tilacme Posted August 21, 2017 Share Posted August 21, 2017 My first attempt online today was rejected as I used the start date of my visa and not the end date. Resubmitted and got approval. They were pretty quick in responding, Link to comment Share on other sites More sharing options...
Thailand Posted August 22, 2017 Share Posted August 22, 2017 11 hours ago, Tilacme said: My first attempt online today was rejected as I used the start date of my visa and not the end date. Resubmitted and got approval. They were pretty quick in responding, Which province? Submitted am Sunday still at pending so will leave a couple more days before sending mail in. This is Chiangmai office, not known for getting things done quickly! Link to comment Share on other sites More sharing options...
Tilacme Posted August 22, 2017 Share Posted August 22, 2017 6 hours ago, Thailand said: Which province? Submitted am Sunday still at pending so will leave a couple more days before sending mail in. This is Chiangmai office, not known for getting things done quickly! I live in Kalasin province and my immigration office is Sakon Nakon. I used the national website so don't know if it went to the provincial office. In any event heard back within a couple of hours on both occasions. Link to comment Share on other sites More sharing options...
ubonjoe Posted August 22, 2017 Share Posted August 22, 2017 9 minutes ago, Tilacme said: I used the national website so don't know if it went to the provincial office. The application is sent to the designated office for where you are living for approval. Link to comment Share on other sites More sharing options...
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