I have been using VPN's for years, and right up to last week it worked fine.

Today it won't connect, so I tried to set up a new network connection in case it had become corrupted. But when I clicked on 'set up a new connection', nothing happens. The window comes up telling me to wait for up to 90 seconds but nothing - even after 10 minutes.

I assume something has happened to my OS system (W7) to block the setting up of new connections and/or the operation of my vpn.

Could this be in a Windows update? or something in my anti-virus software. I use Avast and Malwarebytes and cc cleaner, but have been using these for years.

Any suggestions how to go about checking/fixing?

Thanks

Mobi

Make a roll-back to the last working saved windows.

If you have internet connection and it won't open make a new one i.e. VPN then check your permissions and be sure you have the right to make changes

If you have internet connection and it won't open make a new one i.e. VPN then check your permissions and be sure you have the right to make changes

That's what I tried to do. Windows won't let me make a new one... the box just remains blank. Never happened before. I wonder if I can try as administrator?

Sorry guys - I got it all round my neck - I was doing something wrong. Must be mad cow's disease. It's all working fine now.