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Skype is pinned to my startup menu but will not start even when I click on the icon or the program name itself and select open. I get the following message popping up.

"The program can't start because api-ms-win-crt-runtime-l1-o-dll is missing from your computer. Try reinstalling the program to fix the problem."

I am not sure what it means but reinstalliing Skype did not work. I am using Windows 7 on an Acer laptop.

Can any expert enlighten me?

 

 

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