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UKVI premium email support

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Hi guys.

Applied for UK  settlement Visa for the Mrs . Biometrics done 21st Feb. .

As per an old thread of mine the vfs website cocked up and took my money for priority service . That's all sorted now and they updated her application about 2 weeks ago to priorty .

 

Just wondering if the UKVI paid email service for enquires is worth the trouble for updates.  Do they reply with a general 'it's in the pile' answer or give a useful update. 

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