Big problems with Ford, anyone has contact info?

[NE1]

3 minutes ago, JoeW said:

 FYI, I have changed an alternator at Mitsubishi once, and that took 3 hours to change, but I had to drop off the car at 8.00 and pick up at 17.00. Not really a big deal ????

It is a big deal to me ,  everybodys cicumstances are different .

 

[NE1]

Got the vehicle in to Fords at 08:30 hrs.

Took the wife's phone number and called us at 15:30hrs. 

Old Alternator swapped out with new.

Paid the bill.

Went to Lotus about a klm away , heard the dame chirping noise .

Returned to Ford , it is now 16:00hrs , a team of mechanics are listening to the engine , according to the wife , one of them said " I told you it wasn't the alternator ".

Where he got a scornful look and toddled away.

From 16:00hrs till 17:15hrs they had taken the new alternator off , put my old alternator back on , replaced the tensioners and put a new belt on .

Drove home in it and been out in it today , no problems.....fingers x  touch wood etc.