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Insurance rip off


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Mrs, Chook had been paying an insurance policy on her 76 year old father for the past 5 years, with the insurance co associated with the farmers bank, she missed paying for 2 months & they canceled the policy with out making any contact with her. No letter, No phone call, No TXT,  a lot of nothing, the only way she found out is when she went to pay the arears & the next month. Is this legal? It is totally incomprehensible that they can get away with their actions. If it is legal then the gov. should step in with proper legislation to stop this giant rip off.

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On 10/23/2021 at 11:12 AM, Chook said:

she missed paying for 2 months & they canceled the policy with out making any contact with her. No letter, No phone call, No TXT,  a lot of nothing, the only way she found out is when she went to pay the arears & the next month. Is this legal?

Your wife had a contract with the insurance company, the policy; she pays premiums and, in return, the insurer provides cover.  In the policy conditions there will be a clause that states under what conditions the policy exists or cancels.   If premiums cease, cover ceases also, maybe after a specified period of grace, typically 30 days. 

 

The insurer does not need to write, phone, or text your wife, she had the conditions already.  Of course it is legal, she stopped paying the agreed premiums so the policy lapsed.   

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