Urgent help needed. Thai Vaccine certificate “Not Accepted” For KLM UK bound flight ???

[Polar Bear]

On 12/1/2021 at 3:14 PM, Albert Zweistein said:

Sure it's a Dutch thing but handled by Thai in the BKK office who don't know the difference between their right or left hand.

Document pre-checks are done centrally through the KLM website. Follow-up queries are also dealt with centrally. It's nothing to do with local offices.

[Albert Zweistein]

2 hours ago, Polar Bear said:

Document pre-checks are done centrally through the KLM website. Follow-up queries are also dealt with centrally. It's nothing to do with local offices.

I work in the KLM head office...................

[Polar Bear]

1 hour ago, Albert Zweistein said:

I work in the KLM head office...................

I just went through the process and was corresponding with someone in Netherlands. Not you I guess.

[Albert Zweistein]

3 hours ago, Polar Bear said:

I just went through the process and was corresponding with someone in Netherlands. Not you I guess.

No I would have known. You were lucky you got  in touch with someone in Netherlands, most of the "trouble shooters"are in India. They speak awfull English. My son is doing the same thing in Bucharest Romania because of the language problems, he speaks the local language. For the same reason online/telephonic contacts in Thailand are mostly handled by Thai, cheaper too so are the Indians.