In July I bought a Samsung microwave oven through Lazada. I think it was a Bangkok dealer. This morning I woke up early when still dark and my power was off. Looking outside I saw other houses with lights on. Checked my RCD/earth leakage/safety switch (whatever you call it) and it had tripped. I tried to reset a couple times but tripped instantly. As the kitchen is semi outdoors I assumed best chance and unplugged everything. Breaker reset. I plugged each item in one by one and when it came to the microwave it tripped the breaker.

 

I tried looking on the Samsung site but pretty hard here. I called a Thai friend and she looked and gave me a number of 1282 which appears Samsung Support Thailand. I called that number and had a very helpful lady. She suggested that I should buy from a Samsung Store for easy help and you know genuine Samsung. So I asked should I not but from Lazada. She then suggested calling the dealer or Lazada. I had already messaged the dealer and he said contact Samsung Support. In the end she gave me a couple numbers to call in Chiang Mai but I read somewhere else the store is Thai language only. I will try get my friend to phone them. 

 

So the point of the post is does anyone know where the Samsung appliance repair shop is in Chiang Mai?

been in the same place for years, just google

 

248/5-7, Manee Nopparat Road, Mueang Chiang Mai, Chiang Mai, 50200, Thailand

Phone

1800 292 232

Coordinates

18.795887, 98.984013

Ah - the joys of Lazada, Shoppee et al

Been down that road with Waterpik - buy from us, or an authorized retailer, or forget warranty. 555

1 hour ago, seedy said:

Ah - the joys of Lazada, Shoppee et al

Been down that road with Waterpik - buy from us, or an authorized retailer, or forget warranty. 555

Although not an expensive item this has put me off buying items like this online.