Skip to content
View in the app

A better way to browse. Learn more.

Thailand News and Discussion Forum | ASEANNOW

A full-screen app on your home screen with push notifications, badges and more.

To install this app on iOS and iPadOS
  1. Tap the Share icon in Safari
  2. Scroll the menu and tap Add to Home Screen.
  3. Tap Add in the top-right corner.
To install this app on Android
  1. Tap the 3-dot menu (⋮) in the top-right corner of the browser.
  2. Tap Add to Home screen or Install app.
  3. Confirm by tapping Install.

Phuket hotels desperate as "insured" foreign tourists with Covid denied coverage, refuse to go to hospital - "Hospitel" shortage admitted

Featured Replies

  • Popular Post

9pm.jpg

Picture: Manager

 

Manager reported from Phuket saying there was a severe crisis among increasing numbers of foreigners on the holiday island testing positive for Covid-19 at the start of their stay. 

 

Their sources indicated - following similar suggestions on social media - that an increasing number of asymptomatic foreigners were testing positive for Covid on day one.

 

These are the so called "Green Cases".

 

Hotels want them off the premises and sent to hospitals but the insurance companies are refusing to honor policies saying they have to pay for hospitals.

 

The foreigners are pointing out that they are insured and won't pay for hospitalization.

 

This, said the source, meant that a large number of foreign tourists are refusing to budge at hotels.

 

This could mean, despite protocols being in place, that staff get infected and hotels are forced to shut down.

 

He called on immediate government action to address the growing crisis in Phuket.

 

Meanwhile Dr Kusak Kukiatkul of the Phuket health authority confirmed that the "Green Cases" didn't want to go to hospitals as they came from countries where asymptomatic cases could just quarantine at home. 

 

And he admitted that there were simply not enough places in so called "hospitels" to accommodate them.

 

He accepted that insurance companies were not covering these eventualities when it came to hospital coverage for green cases and foreigners didn't want to pay insisting they were covered. 

 

So they were just staying in the hotels.

 

Dr Kusak said there were negotiations underway to help with the situation. 

 

Long Stay Visa Health Insurance Plans

 

 

asean_now_BB.jpg

-- © Copyright  ASEAN NOW 2022-01-04

 

Whatever you're going through, the Samaritans are here for you

 
Get your business in front of millions of customers who read ASEAN NOW with an interest in Thailand every month - email [email protected] for more information
  • Replies 227
  • Views 22.7k
  • Created
  • Last Reply

Top Posters In This Topic

Most Popular Posts

  • The question is why, is the USD50.000 compulsory insurance coverage required to enter Thailand. Seems like a money grab by the insurance companies in collaboration with the Thai government. Just

  • What a frigging self made mess. If insurance companies don't pay for Green cases then the insurance is useless and that should have been identified before regulations for sandbox or test and go were e

  • All above posters are spot on, as I'm sure many below will be. No one wants to be forced to buy insurance, but insurance that doesn't cover what it's designed to cover is ridiculous! This mo

Posted Images

  • Popular Post

The peasants tourists are revolting.

  • Popular Post

Let me see under what category I would file this in..mmmm... Insurance fraud committed by Insurance companies. Other categories under which it could go ...Bait and Switch

...Dumb Falangs

...Doomed Tourism.

  • Popular Post

What a frigging self made mess. If insurance companies don't pay for Green cases then the insurance is useless and that should have been identified before regulations for sandbox or test and go were ever implemented.

  • Popular Post

The question is why, is the USD50.000 compulsory insurance coverage required to enter Thailand.

Seems like a money grab by the insurance companies in collaboration with the Thai government. Just another way to fleece the unsuspecting tourist, who would have thought.......?

  • Popular Post

Good on the tourists 

  • Popular Post

All above posters are spot on, as I'm sure many below will be.

No one wants to be forced to buy insurance, but insurance that doesn't cover what it's designed to cover is ridiculous!

This mob really have no idea!

  • Popular Post

So much for having trust in insurers! Best to self insure.

 

  • Popular Post
34 minutes ago, webfact said:

Hotels want them off the premises and sent to hospitals but the insurance companies are refusing to honor policies saying they have to pay for hospitals.

 

The foreigners are pointing out that they are insured and won't pay for hospitalization.

How can they have been admitted to the country and passed the insurance screening process if the insurance becomes invalid if only asymptomatic.  Oh wait that is right most insurances will not pay for non-treatment.

  • Popular Post

It is obvious that those who test positive need to isolate, even when asymptomatic.

 

The obvious solution is that the ‘green cases’ isolate at their SHA Plus+ hotel as they would in any ASQ hotel. 

 

They’re not going to like it, but thats the nature of the beast which is travel in current times. 

 

Owners are not going to like it - but they wanted to take incoming tourists and secured the SHA Plus + for a reason, they have to take the smooth with the rough. 

 

There is no need to be sent to hospital unless symptomatic, in which case the government forces insurance to cover the hospitalisation. 

 

 

It has become clear that International Insurance providers need to be relied upon for such issues. 

 

 

It needs to be made clear to avoid any Thai Insurance company.

 

 

 

  • Popular Post
7 minutes ago, Chris.B said:

So much for having trust in insurers! Best to self insure.

Good luck securing a Thai Pass with your ’self insure’ certification. 

 

 

 

 

 

 

 

 

 

 

  • Popular Post
2 minutes ago, ThailandRyan said:

How can they have been admitted to the country and passed the insurance screening process if the insurance becomes invalid if only asymptomatic.  Oh wait that is right most insurances will not pay for non-treatment.

and that is the problem right there, health insurance covers people who are sick not people who are forced into an expensive stay in hospital that is not required - I can see the why insurance companies are refusing to pay, if local authorities and government want to force these non sick people into hospital or a dedicated quarantine facility then they should be paying for it or should have provided insurance that covered this - simple 

 

This has been going on for months and is clearly a money grab 

  • Popular Post
2 minutes ago, smedly said:

and that is the problem right there, health insurance covers people who are sick not people who are forced into an expensive stay in hospital that is not required - I can see the why insurance companies are refusing to pay, if local authorities and government want to force these non sick people into hospital or a dedicated quarantine facility then they should be paying for it or should have provided insurance that covered this - simple 

 

This has been going on for months and is clearly a money grab 

Partly agree, people should be quarantined. If its a Sha+ hotel then they should quarantine them. Otherwise quarantine in other hotels (should be covered). But you cannot not quarantine people. 

 

This is something they should have thought of before. But that is what Thais do make rules and later see that they dont match reality and not take responsibility. 

  • Popular Post

And again: The rules to enter Thailand are clear. Tested positive, evcen asymptomatic = hospital.

Also clear: most insurances do not pay for a non-treatment at a hospital.

Everybody's planing to come to Thailand should be aware of that.

  • Popular Post
1 minute ago, JustAnotherHun said:

And again: The rules to enter Thailand are clear. Tested positive, evcen asymptomatic = hospital.

Also clear: most insurances do not pay for a non-treatment at a hospital.

Everybody's planing to come to Thailand should be aware of that.

Or to put it another way, anybody planning to come to Thailand should not.

  • Popular Post

Which bring me to my earlier post from few days back, why on earth would anyone want to travel anywhere now where most places on earth are a bed Covid/Delta/Omicron infestations and no matter what vaccines you got or how many?... but there's no shortage of clueless, ignorant people who thinks that they're above danger...

  • Popular Post

Also, can anybody please tell me why an arrival who tests positive goes into hospital for 10 days, whilst his spouse (who tested negative, but was sitting next to him), has to quarantine in an hotel for 14 days? Does the USD50k per person cover both the hospital stay, and the 14 day quarantine at a SHA+ hotel?

  • Popular Post

In the long run this is going to be more expensive to the Thailand as a whole.

 

Completely close the borders until you get a grip on this.

 

Despite all the rhetoric of how many people have been dubiously vaccinated.  

 

Theres eventually not going to be enough hospital beds again despite symptoms being milder.

  • Popular Post
Just now, samtam said:

Also, can anybody please tell me why an arrival who tests positive goes into hospital for 10 days, whilst his spouse (who tested negative, but was sitting next to him), has to quarantine in an hotel for 14 days? Does the USD50k per person cover both the hospital stay, and the 14 day quarantine at a SHA+ hotel?

Probably not.

 

Another Thai moneypit.

  • Popular Post
Just now, MrJ2U said:

In the long run this is going to be more expensive to the Thailand as a whole.

 

Completely close the borders until you get a grip on this.

 

Despite all the rhetoric of how many people have been dubiously vaccinated.  

 

Theres eventually not going to be enough hospital beds again despite symptoms being milder.

....and very very soon. Give it 2-3 weeks.

  • Popular Post

I'm confused. A lot of the policies I see - and would use if I could get there - would be one covering asymptomatic cases as well as the 50,000 USD coverage. Is this not a case of people buying unsuitable insurance to get in  rather than one covering what they need to cover asymptomatic issues ? 

  • Popular Post
5 minutes ago, samtam said:

Or to put it another way, anybody planning to come to Thailand should not.

That might be the consequence.

When I came back in November, I knew about the risks. It was ok for me because I wanted to see my son after 18 month.

As a short time tourist I would not come.

  • Popular Post

i can guess the coming solutions - visitors must buy a special insurance that cover asymptomatic hospitalization. the solution is allways in the way that makes the tourist pay more. but the real outcome is that a growing number of tourists stop seeing thailand as their next destination and forget about it.  thailand lose big time.

  • Popular Post
1 hour ago, webfact said:

He called on immediate government action to address the growing crisis in Phuket.

Close the borders, cancel all flights.

Easy!

  • Popular Post
14 minutes ago, ezzra said:

Which bring me to my earlier post from few days back, why on earth would anyone want to travel anywhere now where most places on earth are a bed Covid/Delta/Omicron infestations and no matter what vaccines you got or how many?... but there's no shortage of clueless, ignorant people who thinks that they're above danger...

Probably for the same reason people wanted to travel in cold and flu season.

  • Popular Post
9 minutes ago, samtam said:

Also, can anybody please tell me why an arrival who tests positive goes into hospital for 10 days, whilst his spouse (who tested negative, but was sitting next to him), has to quarantine in an hotel for 14 days? Does the USD50k per person cover both the hospital stay, and the 14 day quarantine at a SHA+ hotel?

hysteric reaction of thai authorities who keep on complicating simple things. Asympotomatics need to quarantine at a special hotel, not hospital. hospital is only for sick people. this is the simple and obvious solution.  will the thai government ever get it? of course not/

  • Popular Post
22 minutes ago, SCOTT FITZGERSLD said:

i can guess the coming solutions - visitors must buy a special insurance that cover asymptomatic hospitalization. the solution is allways in the way that makes the tourist pay more. but the real outcome is that a growing number of tourists stop seeing thailand as their next destination and forget about it.  thailand lose big time.

 

Insurance covering asymptomatic hospitalization has been available for some time. You would hope that these policies would be paying out as promised ...

 

This site shows prices for symptomatic and non-symptomatic cover for different ages and timeframes, quite useful. All policies listed are Thai:

 

Capture.PNG.147cde1eb8fcdaed7a098b451cfd859b.PNG

 

https://asq.in.th/thailand-entry-requirements

 

The reasons given for asymptomatic tourists being "denied coverage" isn't clear, but as you can see from the above, 2 of the 5 policies specifically do not include it, including the cheapest one.

Edited by ohno

  • Popular Post
42 minutes ago, richard_smith237 said:

 

It has become clear that International Insurance providers need to be relied upon for such issues. 

 

 

It needs to be made clear to avoid any Thai Insurance company.

 

 

 

Most foreign insurers don't cover hospital expenses when they are not medically necessary, but I think that some of the products offered by Thai insurers for inbound travelers do

Edited by Etaoin Shrdlu

  • Popular Post

A symptomatic case of rinsing the farang ???? 

  • Popular Post

Ah, the good old private healthcare insurance companies at it again. We need to get rid of these parasites 

Recently Browsing 0

  • No registered users viewing this page.

Account

Navigation

Search

Search

Configure browser push notifications

Chrome (Android)
  1. Tap the lock icon next to the address bar.
  2. Tap Permissions → Notifications.
  3. Adjust your preference.
Chrome (Desktop)
  1. Click the padlock icon in the address bar.
  2. Select Site settings.
  3. Find Notifications and adjust your preference.